Avaya is considered one of the leading worldwide providers of business collaboration and communication solutions. Avaya phones and phone systems are some of the most reliable and diverse in the industry. Click on the following sections to learn more about Avaya and why Avaya phones may be the right product for your business. .
- Benefits of Choosing Avaya
- Popular Avaya Phone Models
- Case Studies
- What’s the price of an Avaya Phone System?
Network Telecom is an Avaya Certified Partner, able to provide you with the sales, installation and support of Avaya Telephone and Data products. Contact us today to learn more.
Avaya Phones
1. Benefits of Choosing Avaya
Avaya phones are extremely reliable and dependable.
There is a lot of information out there pertaining to phone systems for businesses, and often times it’s difficult to filter through this sea of information to find out what may be the best choice for your business. One thing is for certain; Avaya phone systems have a ton of benefits to offer. Here are some of the top benefits you’ll find by using an Avaya phone system:
- They are reliable and dependable
- They’re compatible with a ton of PDA’s (Personal Digital Assistant)
- They use a converged network for both data and voice so you only have to use one cable
- Avaya has a strong history of producing quality products you can trust
- They have a second to none call centre
- Their IP office is great for mid-sized companies and companies that want to switch to IP phones in the future but don’t have the time or money right now
- The ability to have multiple locations using a single server
These are only some of the benefits you’ll find by using and Avaya phone system. If you’d like to learn more about the benefits you can find by switching to an Avaya telephone system be sure to contact us today!
2. Popular Avaya Phone Models
Here are some of the most popular Avaya phone models. Click on each one to learn more.
J139
The Avaya IX™ J139 IP Phone is a cost-effective basic phone intended for simple communication, where making and receiving calls is the primary need.
FEATURES
- Multiple line phone with four red/green line/feature indicators around display
- 2.8” (diagonal) color display – 320 x 240 pixels
- 4 Context Sensitive Soft Keys
- Supports SIP-AST for enhanced features and integration on Avaya Aura
- Supports “CCMS over SIP” for features and integration on IP Office
- Supported on selected 3rd-party Open SIP call platforms
- Handset & Speakerphone. Integrated RJ9 headset port with Electronic Hook Switch (EHS)
- Extensive ability for user to customize1 when deployed on Avaya Aura or 3rd-party Open SIP call platforms
- Recent Call Log; Contact List
- Built in volume boost control in Handset for Hearing Impaired
- Mute Key with Mute Alerting
- Dual 10/100/1000 Ethernet ports to support co-located PC
- Power over Ethernet Class 1 and support for 802.3az
- Simultaneous Registration & Fallback like 9600-series
- Support for TLS / SRTP for encryption
- Supports Basic IPT/Enhanced IPT/Core License with Avaya Aura® and Avaya IP Endpoint License with IP Office
- Configurable via web interface
- Support for Avaya L100 headsets including Avaya Acoustic Edge™
J159
The Avaya IP Phone J159 is a multiline phone ideally suited for power users who consider the phone to be one of many useful communication tools and who rely on common functions like directory and speed dial to enhance productivity and collaboration.
It is a competitively priced, high-performing IP Phone that is perfect if you want a small form factor on your desk that is packed with lots of feature buttons.
FEATURES
- Supports optional J100 Wireless Module for WI-Fi connectivity.
- Delivers high definition audio that can increase productivity by reducing fatigue and provides easier-to-understand multi-party calls through the wideband audio codec in the handset and headset.
- Simplifies call control on the display using softkeys for everyday functions such as transfer, conference and forwarding; also makes it easy to perform everyday tasks such as quick access to the corporate directory.
- Provides visual cues that can speed task management through 10 dual-color Red / Green LED buttons.
- Improves flexibility through support of a secondary Gigabit
- Ethernet port for a PC.
- Enables high speed call handling through support of fixed keys for hold, transfer, conference, and redial.
- The handset has built in volume boost for hearing impaired to avoid having to purchase a separate amplified headset.
- Accommodates advanced unified communications solutions through Session Initiation Protocol (SIP).
- Supports reduced energy consumption and lower costs through Power-over-Ethernet Class 1 design with “sleep mode”.
- 2 Color Displays: Primary: 2.8”, 320 x 240 pixel; Secondary: 2.3”, 160 x 240 pixel
- 10 buttons with dual LEDs (red, green)
- 4 softkeys
- Hard buttons for phone, messages, contacts, history, home, navigation cluster, headset, speaker, volume, mute
- User Interface Personalization
- Optional Wireless Deployment
- LEDs for speaker, mute, headset, message, history
- 48 administrative buttons
- Wideband audio in handset and headset
- Full duplex speakerphone
- Ergonomic hearing aid compatible handset supports TTD acoustic coupler message waiting indicator
- Mute indicator with optional mute alerting
- IC call alerting with 360-degree visibility
- Rich, classic, alternate, and downloadable ringtones
- Dual-position stand, optional wall-mount stand
- Gigabit Ethernet (10 / 100 / 1000) line interface
- Second Ethernet interface 10 / 100 / 1000 Mbps
- PoE Class 1, 802.3az, optional 5v AC-DC
- SIP and H.323 support
- Standards-based codec support: G.711, G.726A, G.729, G.729A / B, G.722, Opus.
- Zero touch deployment via Device Enrollment Services Support
- Supports the following languages: Arabic, Brazilian Portuguese, Simplified, Chinese, Traditional Chinese, Polish, Dutch, English, Canadian French, Parisian, French, German, Hebrew, Italian, Japanese, Korean, Polish, Latin American, Spanish, Castilian Spanish, Thai, Turkish, and Russian
- Software compatibility: Avaya Aura® 6.2 FP4; Avaya IP Office™ 11.0.4.2; Avaya One Cloud 11.0.4.2; Avaya Approved Third Party Platforms: RingCentral, 3CX 15.5, Netsapiens 40, FreeSwitch 1.8.5, Asterisk 16, Broadsoft 22, Kandy, Microsoft, Kamalio, Metaswitch, Zang Office R1.0
- Comes in Cobalt Black
J179
The Avaya J179 IP Phone is an IP Phone that addresses the need for everyday voice communications. It is targeted at professionals, knowledge workers, salespeople and call centres – i.e. medium/high volume users who rely on the full range of telephony, productivity and collaboration features.
FEATURES
- Multiple line phone with eight red/green line/feature indicators around the display
- 3.5″(diagonal) colour display – 320 x 240 pixels
- 4 context-sensitive soft keys
- Supports SIP-AST for enhanced features and integration on Avaya Aura14
- Supports *CCMS over SIP* for enhanced features and integration on IP Office15
- Supported on selected 3rd-party Open SIP call platforms
- Supports H.323 software for integration with Avaya communication Manager16 and Avaya IP Office16
- Excellent audio – handset & speakerphone
- Integrated RJ9 headset port with Electronic Hook Switch (EHS)
- Supports optional J100 wireless module17 for Wi-Fi® connectivity and/or Bluetooth® wireless headset
- Recent Call Log (100 entries) / Aura Contact List (250 entries) 5
- The extensive ability for users to customize 18 when deployed on Avaya Aura or 3rd-party open SIP call platforms
- Built-in volume boost control in the handset for hearing impaired19
- Mute key with mute alerting 18
- Dual 10/100/1000 Ethernet ports to support co-located PC
- Supports up to three JBM24/JEM24 expansion modules
- Power over Ethernet class 1 (class 2 with JBM24/JEM24) and support for 802.3az
- Optional AC -> 5 volt DC power supply
- Simultaneous registration & fallback like 9600-series
- Support for TLS / SRTP for encryption
- Configurable via web interface18
- Support for Avaya L100 headsets
J189
The Avaya J189 IP Phone leverages your enterprise IP network to deliver sophisticated voice communications from headquarters, remote locations, or home offices.
Tightly integrated with Avaya Aura® platform, the Avaya J189 IP Phone optimizes communications through a flexible architecture that leverages existing investments and accommodates your changing business needs.
FEATURES
- Supports optional J100 Wireless Module for WI-Fi connectivity and / or Bluetooth® headsets
- Delivers high definition audio that can increase productivity by reducing fatigue and provides easier-to understand and multi-party calls through the wideband audio codec in the handset and headset
- 2 color displays available; Larger sized, higher resolution 5” screen main screen can be used in split screen mode
- Simplifies call control on the display using softkeys for everyday functions such as transfer, conference and forwarding; also makes it easy to perform everyday tasks such as quick access to the corporate directory
- Multiple line phone that provides visual cues that can speed task management through 10 dual-color Red /Green LED physical buttons on main screen and 6 physical buttons on secondary screen
- Improves flexibility through support of a secondary Gigabit Ethernet port for a PC
- Enables high-speed call handling through support of up to two Avaya J100 Expansion Modules. Secondary screen effectively acts as the first Expansion Module
- The handset has built-in volume boost for hearing impaired to avoid having to purchase a separate amplified headset
- Accommodates advanced unified communications solutions through Session Initiation Protocol (SIP)
- Display
– Primary (larger) : 5.0” color, 800 x 480 pixel
– Secondary : 2.3” Color, 160 x 240 pixel - 4 softkeys
- 2 USB ports (1 USB A, 1 USB C)
- Wi-Fi & Bluetooth
- Supports reduced energy consumption and lower costs through Power-over-Ethernet Class 1 design with “sleep mode”
- 10 physical buttons on main screen, 6 physical buttons on secondary screen (dual LEDs – red, green)
- Hard buttons for phone, end call, messages, contacts, history, home, navigation cluster, headset, speaker, volume, mute
- LEDs for speaker, mute, headset, message, history
- All 96 buttons are accessible, without a physical expansion module (on main screen, or secondary screen)
- J100 Expansion Modules Support
– Secondary screen is the first effective Expansion Module
– 2 hardware J100 Expansion Modules - Wideband audio in handset and headset
- SuperWideBand RJ9 Headset
- Full duplex speakerphone
- SuperWideBand Full Duplex Handsfree
- Ergonomic hearing aid compatible handset (FCC 508 compliant) supports TTD acoustic coupler
- Message waiting indicator
- Mute indicator with optional mute alerting
- IC call alerting with 360-degree visibility
- Dual-position stand, optional wall mount stand
- Supports optional Bluetooth/W-iFi module
- Gigabit Ethernet (10 / 100 / 1000) line interface
- Secondary Gigabit Ethernet (10/100/1000 Mbps)
- PoE Class (IEEE 802.3af) registers as class 1 device and supports 802.3az
- “Energy Star Certified” AC to 5 volt adapter
3. Case Studies
The following video case studies will show you how Avaya phones and other Avaya great products are helping businesses and organizations to communicate more effectively.
Florida State University
This video case study will explain how Florida State University empowered students and staff to work remotely and how Avaya OneCloud is helping them innovate to deliver a unified, integrated communications platform.
The State of Montana
When the State of Montana realized that their quality of emergency communications, which is vital to public safety, was severely out of date and knew they had to do something and do it quickly. They contacted Avaya and had them overhaul their entire platform.
Skybridge Americas
Learn more about how Avaya OneCloud helps Skybridge Americas provide its clients with data-driven insights to improve experiences for customers and delivers digital experiences for its workforce.
4. What’s the price of an Avaya Phone System?
Avaya phone systems are fairly priced without having to sacrifice quality. There are many factors that go into the final pricing of any phone system, but we can put together a plan for you here at Network Telecom with no obligation from you.
If you would like to take advantage of this free review to determine the best models and plan for an Avaya phone system for your office simply contact us today!
Looking for Avaya Phones? Contact Network Telecom
At Network Telecom, we have extensive experience in all areas of telecommunications including Avaya phone systems, unified communications, cabling, and networking. We can easily install and set up any type of network that you require. Contact us today to learn more.
Whatever your business telecommunications needs are, Network Telecom is here for you. We have been selling, installing, and servicing every type of phone system for over 40 years. We can even help with training your employees on the features of your new phone system so that you can use it as efficiently as possible.
If your phone system is not working as it should, our trained technicians are available to help 24 hours a day, 7 days a week, 365 days a year. We carry a huge selection of parts in order to quickly solve any component issues you are experiencing.
In addition to our accredited and certified technical expertise, we offer:
- Consultative Sales
- Cloud Services
- Ongoing Support
- Voice Mail Systems
- System Design + Consulting
- System Admin + User Training
- PA Systems
- VoIP Specialist
- Network Cabling
“Network Telecom is an excellent company when it comes to Data and Phone communications setup. The company I work for consulted with Network Telecom to provide us with a new phone system. They did an excellent job showing us the available options and helped us to select the correct phone system for our business. They are very friendly, knowledgeable and respond quickly to any problems. They would be an asset to any company looking to partner with a Telecommunications company.”
“Network Telecom was wonderful to work with. Helpful and knowledgeable, their team transitioned our office to the new phone system with ease. They were also available to answer concerns and provide additional support post transition. Would definitely recommend their services. Thank you to the team at Network Telecom!”
“We just had an installation done today and it was a great experience. I am not at all tech savvy but everything was explained in a helpful and patient manner. The system seems great and we are really looking forward to running a more efficient office. Highly recommended!”