The purpose of this article is to introduce you to an office phone system comparison. The office phone systems we will be comparing are all modern systems that are installed and serviced by our team of technicians. However, they come from a variety of manufacturers and offer a range of options, prices and more. The specific brand names we will be comparing include Avaya, Panasonic, Samsung, V-Tech, Cisco, Nortel, Toshiba, ShoreTel, RCA and Polycom . We offer a number of different brands here at Network Telecom. Click here to see a full list of our brands. The following chart will assist you to make a choice. Contact us for further assistance.

 Business TypeReliabilityPriceQualityFeatures Nortel Compatible
AvayaAll sizesvery reliablewide rangeexcellentwide rangeyes
PanasonicSmall - Mediumvery reliablewide rangeexcellentwide rangeno
SamsungMedium - Largereliablewide rangegoodwide rangeno
V- TechSmall Businessesreliableaffordablegoodlimitedno
CiscoMedium - Largeexceptionalhigher endexcellentwide rangeno
NortelMedium - Largereliablelimited choicesexcellentlimited choices yes
ToshibaAll sizesreliablewide rangegoodwide rangeno
RCASmall - Mediumreliable affordablegoodwide rangeno
PolycomSmall - Mediumreliablelimited choicesgoodinnovativeno
ShoreTelAll sizesreliablewide rangegoodwide rangeno



Avaya is a large American based multinational company that can boast of servicing 95% of the Fortune 500 companies and organizations. Avaya purchased the majority of Nortel’s remaining assets in 2009, enabling it to become one of the most trusted and well-respected communications companies in the world. One of its biggest advantages is that its products seamlessly mesh with any pre-existing Nortel products you may have. Their wide range of products means that they are suitable for businesses of any size.


“The people at NT are a pleasure to work with from ownership to field techs and office staff. They are to a person, professional, knowledgeable and their work ethic and integrity are second to none. I would highly recommend NT for any project.”

Tom Koeltz, a Network Telecom client

Click here to read more customer testimonials


Is a well known, and trusted electronics brand name that has been around for decades. Besides telephone equipment Panasonic produces televisions, cameras, home appliances, and more. Network-Telecom is a certified Panasonic  reseller. This technology giant is located in Japan but their products sell worldwide. Their products are particularly well suited to small – medium sized businesses.

Strengths: Panasonic is a well trusted, well-proven brand name.


Samsung is a name that has become ubiquitous in the electronics industry. This Korean electronics manufacturer provides phone systems that are extremely reliable and are especially suitable for medium to large businesses. If you are exploring the possibility of replacing your current system, Samsung is a reliable choice. Contact our staff if you are unsure of which system is best suited to your requirements.

Strengths: The weight of one of the largest and most successful companies in the world is behind these products.


While V-Tech systems are inexpensive and easy to install and use, they do have limited options available. This means that they are really only suitable for smaller businesses. If you think you fall into that category and are looking for an affordable phone system with such features as features such as 5 party conferencing, full-duplex speakerphone, auto attendant, digital answering machine, two-way call recording, call transfer and more, then contact us for a consultation.

Strengths: Inexpensive for the small business owner.


Cisco is a very well-known and respected company. While they have a product range that includes something for everyone, their complexity means that they are best suited to larger businesses. That said, their hardware is considered by technicians to be extremely reliable. A user of VOIP technology.

Strengths: An extremely well known and respected name in the networking industry.


Despite the fact that the former telecommunications giant Nortel closed down Nortel phone 2operations in the late 2000’s, you can still get some mileage out of their products. You can repair your Nortel hardware, purchase used Nortel replacement units or purchase Avaya equipment to replace your Nortel components as they need replacing, due to the fact that Avaya products are compatible with Nortel products.

Strengths: Compatible with Avaya.


ShoreTel is a worldwide vendor of telecommunications equipment, that is headquartered in the American state of California. The company was founded relatively recently in 1996. Their “ShoreTel Connect” platform uses a single software code. A user of innovative VOIP technology.

Strengths: Their innovative approach to cloud connectivity.

Toshiba VOIPToshiba

Toshiba is a Japanese headquartered company with a long and distinguished history stretching back to pre-war days. The company produces a wide range of consumer electronics products, electrical components and industrial infrastructure equipment. Their business phones are designed to withstand the challenges of daily operation in busy offices.

Strengths: The phones are easy to use and intuitive.


Headquartered in San Jose, California, this multinational telecommunications company is the largest pure play collaboration company in the telecommunications industry. Founded in 1990, the company has gone from strength with numerous acquisitions along the way. With a particular focus on the boardroom and conferencing products, the company produces innovative products like the “Polycom RealPresence Trio”

Strengths: An innovative company.


An extremely well known brand name, RCA began life as the Radio Corporation of America before being bought by General Electric. RCA provides an inexpensive line of entry level business phones along with more sophisticated equipment.

Strengths: Good choice for small businesses.


A new telephone network system can be a significant investment, and the selection process intimidating, especially for a smaller business. We stand ready to assist and advise you throughout the process and will provide superior after-sales service that is second to none. Contact us for your next telephone network solution.


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