Effective Communication = Better Customer Service

Communication is the backbone for your company whether you have a small business or a multi-national corporation. Effective communication will help your business flourish, enabling you to be more efficient and to provide better customer service with innovative telecom solutions that can extend the reach of your business. No matter where your employees are working, from home or on the road, they can always be “in the office” or available to your customers. Let Network Telecom show you how.

effective communication

Reliable Telecom Support = Staying Connected

Network Telecom can take care of the ongoing maintenance and support of your business phone system so you are free to run your business. Our industry-leading technical team can provide you with same day telephone system parts, labour, and sales so that you are always connected. Our experienced support technicians are there when you need them: 24 hours a day, 7 days a week, 365 days of the year!

If you install a new business phone system, we can also assist you in training your staff on how to use all of the great features, or provide training on your existing system to show you how to get the most out of it!

support technicians

Expert Advice = Making the Right Choice

Network Telecom has been in operation since 1979, and over the years has grown to become one of the most knowledgeable and efficient telecom companies in Canada. Our expertise with systems ranging from simple telephone line setups, to complicated voice over IP and video conferencing solutions has allowed us to experience the full range of the telecom market, and as such we can recommend and install the best possible system for your business.

Not sure which business phone system is right for you? Talk to the experts at Network Telecom. We can sit down with you, find out exactly what your needs are, and recommend a telecom solution to fit your situation perfectly. Talk to one of our specialists today.

What to Consider When Purchasing a New Telecom System

The following points are five things to consider before purchasing a new telecom system:

  • Reduction in monthly telecom costs – a new system may be able to reduce monthly costs significantly
  • Take advantage of the latest technology and innovations to improve productivity and quality – taking advantage of the latest innovations will not only improve the clarity and quality of your communications, but it will also improve employee productivity as they are able to better complete their tasks.
  • Examine The Available Options: Be aware of the current options and how they match your requirements. Analog, Digital and VOIP systems all have a part to play in today’s climate as they offer various blends of simplicity, cost effectiveness, maintenance requirements, ease of use, and overall effectiveness.
  • Growth and scalability of your telecom system: An effective telecom system will be able to grow and expand with your business. Be sure you are not stuck with a system that will limit your business’ growth
  • Expectations And Budgets Need To Match: Be realistic. Your expectations and budgets must match. Installing a state of the art system that is beyond your requirements hurts your bottom line and will not help you in the long run. However, don’t forget the old adage, “You get what you pay for.”
  • Verify the qualifications and expertise of your telecom vendorNetwork Telecom is able to fully install and maintain an advanced telecom system using the latest innovations with a short turnaround time that will get your telecom system up and running immediately and in the future repair any errors or glitches before they become problems.
telecom solution

A Wide Choice of Products = The Perfect Communication Solution for Your Business

Network Telecom is your one-stop shop for all your business phone system and telecommunications needs. Whether you use a traditional landline phone system or a more modern cloud-based PBX, Network Telecom can provide you with the system and the support to make the most of your telecommunications.
We provide:

Telephone Systems: We offer the most up-to-date business phone systems from top brands like Avaya, Nortel, Panasonic and Bell.

Cloud Services: Enjoy huge savings with our cloud services for communications and data networking.

Analog and VoIP Specialist Services: Whether you use landlines or VoIP we have the expertise to sell, service, and consult on any telecom system.

Wireless Technology Services: Let our knowledgeable technicians help you set up a wireless network for your business.

Cabling Solutions: Trust our highly experienced cabling specialists to install any cabling you need, whether it’s coaxial or Ethernet.

Video Conference Services: Let us provide you with full video conferencing hardware sales, installation, service, and technical support.

Voice Mail Systems: We offer a complete range of voice mail solutions and support services.

Peripherals: Make your business phone system even more powerful with our wide selection of telecommunication and computer accessories such as headsets and microphones.

Paging/PA Systems: Need a paging system? We’ve got the perfect one for you!

business phone system

Top Brand = Top Business Phone System and Telecommunications

Network Telecom is proud to have developed strong relationships with some of the most trusted and reputable systems and component manufacturers in the telecommunications industry. Below is a list of some of the top business phone system and telecommunications companies that we partner with.

avaya
no dial tone

At Network Telecom we are an official Avaya Certified Partner. We have all the sales, installation, and support that you need for Avaya products. If your current phone system is Nortel based, contact us to find out how you can seamlessly make the change to an Avaya system. Avaya hardware can be added to your existing network allowing you to make the transition successfully.

Network Telecom also provides all the training that your staff needs to make the step up to a new system. We will bring added value by helping your team increase their efficiency and productivity. Avaya produces a wide range of products that can meet the needs of any type of business or organization. Read our post entitled, “Avaya IP Office Phones Kitchener – Waterloo, Cambridge” for more information about Avaya products.

Avaya IP Office Review by TopTen Reviews

The Avaya IP Office was reviewed by TopTen Reviews. The site gives a positive review of the product, highlighting its strengths and pointing out its weakness. The verdict points out, as expected, that the product is an excellent collaboration tool and particularly suited to those types of businesses who are looking for a phone system that prioritizes this.

The reviewer concluded that the Avaya IP Office is a “powerful business phone system” and further noted that it “excels with its collaboration tools.” The review also provides a number of comparisons with competitors, including the number of users it accommodates, hardware warranties, and help and support scores. A ranking system is also provided, with the Avaya scoring an impressive 9.15 out of a possible 10.

Panasonic
Panasonic KX-NT545

In addition to supplying Avaya systems, Network Telecom also is a certified reseller of Panasonic products. Panasonic is a global giant, employing over 250,000 people. Their products are among the world leaders in the telmunications industry.

We can provide full installation, support, and hardware sales for Panasonic telephone systems. In addition, we provide comprehensive training and consultation so that your staff can become knowledgeable and efficient in the shortest time possible.

Same day parts, labor, and technical support are all part of the extensive package we provide. Contact us for more information about Panasonic products and how they can improve your staff’s efficiency.

bell total connect

If you are currently using Bell as your provider for mobile, landline, fax, or internet service, contact us to find out how we can help you to get more out of your system.

Network Telecom is a Certified Partner of Bell products so we can provide you with all the benefits of that partnership. This could include technical support and customer service.

We can help you to minimize the cost and maximize the features of your telephone, fax, mobile, and internet services through our Bell consultation service.

Trust Network Telecom for the Business Phone System and Telecommunications Solutions You Need

You can trust Network Telecom, to provide you with the business phone system and telecommunications solutions you need to stay connected to your colleagues and customers. If you need to update your current phone system, partner with Network Telecom. We will help you choose the best phone system for your business. Whether you are looking to have a new phone system installed or your current system updated, you can trust Network Telecom to offer you the expert advice you require.

We also provide a full range of voice mail solutions and voice mail support services. If you are looking for helpful advice about how you can improve your current voicemail system, talk to the professionals at Network Telecom. In addition, we can help you with video conferencing solutions that will meet your business’s particular needs.

In addition to our accredited and certified technical expertise, we offer:

Contact Network Telecom today to discuss ways we can help your business succeed through better communication.

“We recently had a new Avaya IP 500 system installed at our new facility. Since then it has worked flawlessly. It is easy to use and the PC interface is very user friendly. As a property manager, I am accustomed to bizarre excuses and missed due dates, but Network Telecom did exactly what they said they were going to do, when they said they were going to do it. Any questions that I had were answered promptly and professionally. It was a pleasure working with Network Telecom, and I would not hesitate to deal with them again.”
– Doug B. St. Joseph’s Hospice

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