If you are in the market for a new telephone system for your business, you may be overwhelmed by all of the acronyms you encounter. For example, what is SIP protocol? In this post, we will try to remove some of the confusion by explaining, in layman’s terms, what SIP protocol is, how it works, and what its benefits are for your business. Network Telecom offers a wide variety of communications products and services including those which use SIP. Are you interested in switching your currently outdated telephone system to a more advanced and versatile one? You can contact the experts at Network Telecom today and find out how SIP can save your business valuable time and money.

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phone-502953_1280What Is SIP Protocol?

SIP stands for Session Initiation Protocol. It is used with VoIP (Voice Over Internet Protocol), which means it is found in a telephone system that uses the Internet instead of regular phone lines. SIP’s job is to actually set up each call, connect it, and then disconnect it when it is finished. So it “initiates your session” or call, which is why it is called “Session Initiation Protocol”. For a more detailed and easy to understand explanation on how SIP works, read our blog titled SIP Telecom Telephone Lines.

How Does SIP Work?

SIP works as a mediator between the person making the call and the person receiving the call. It lets the two parties know when the call has been initiated and when it has been terminated. It is text-based, which means that when the voice or video message is converted to data (a series of ones and zeroes) the data is packaged up, sent on its way and then deciphered at the receiving end. This takes place almost instantaneously. The role of SIP in all of this is to figure out the location of each party, send the information to the receiver along with instructions on how to decipher the code, and signal when the call is terminated. This will trigger a sound or a dial tone which the person on the other end can hear. For a more in-depth look at SIP, click here.

laptop-1483974_1280The Benefits of SIP

1. Features: SIP enables you and your employees to communicate wherever you are using your mobile devices, computers, tablets, phones, etc. With VoIP and SIP, you are able to place or receive a call and listen to your voicemail right on your computer or mobile device. It also offers all of the features a landline would, with the added bonus of video conferencing.

2. Savings: All calls, whether they are voice or video, long distance or local, are free between SIP users. The savings can be substantial, especially if your business does a large volume of international and long distance calling. In addition, since SIP is software and not hardware, your initial investment and ongoing maintenance costs are much lower than using the more expensive traditional TDM lines.

3. Greater Employee Efficiency & Productivity: SIP and VoIP communication means that your employees will enjoy easier access to the information they need as soon as they need it. They can also be in constant communication with the office if they are offsite, which translates into less downtime. It even makes working from home feasible.

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arm-1867759_1280Why Switch To VoIP Using SIP?

The simple answer and probably the most persuasive is money. The fact is that your business can save a lot of money by using a VoIP system for its communications. If you are currently using traditional phone lines for your phone system then you can enjoy a substantial reduction in your monthly bills. Unlike the phone line, the SIP protocol and VOIP system use the internet, so instead of paying per minute, you pay your monthly Internet service fee, which is usually a flat rate and most plans provide you with unlimited usage. In addition, SIP and VoIP together allow for you to use applications like email, social media applications, instant messaging, mobile devices etc, in combination with each other, which will enable your employees to be more productive and efficient.  At Network Telecom, we offer a number of VoIP-based products and services. If you’re having trouble deciding if  SIP and VoIP are the right solution for you, contact us today and one of our professional sales staff will go through the benefits and advantages of VoIP and other phone systems with you.


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