Need a New Business Phone System? Check out the Avaya J100 Series
Summary: The Avaya J129 IP Phone is a cost-effective basic phone intended for simple communication, where making and receiving calls is your primary need.
Best Suited for: It works great as a location-based phone in lobbies, waiting rooms, lunch areas, warehouses, classrooms, or retail spaces.
It can also be used for basic office use by a single user.
Summary: The Avaya IX™ J139 IP Phone is a cost-effective, entry-level IP Phone that addresses the need for secure, basic voice communications for users within large enterprises and small and medium-sized companies.
Best suited for: It is well suited for business workers that need only the most frequently used features such as “hold”, “transfer”, and “voicemail.”
Summary: The Avaya J169 IP Phone is competitively priced and features a grayscale display, 4 soft keys, high definition audio quality, integrated Gigabit Ethernet interface, headset support, and up to three 24-button Expansion Modules.
Best Suited for: The J169 IP Phone leverages your enterprise IP network to it can give you sophisticated voice communications from headquarters, remote locations, or home offices.
Summary: The Avaya J179 IP Phone is an IP Phone that addresses the need for everyday voice communications.
It is designed for medium to high volume users and it offers a full range of telephony, productivity and collaboration features.
Best Suited for: This model is the perfect choice for professionals, knowledge workers, salespeople and call centres.
Tips for Buying a New Phone System
Tip# 1: Get to Know Your Users and Ask for Their Input
Most businesses have two types of phone users: internal and external. Before you choose a business phone system, it’s a good idea to talk to your users and find out what’s working and what isn’t with your current system.
Find out things like:
- What specific functions they regularly use
- What additional features they would find helpful
- If they need more ergonomically friendly devices
- If they require headsets or other peripheral devices
Tip #2: Take into Account Future Growth
When buying a new business phone system, you should not only take into account the number of employees you currently have, but also how many you think you will have in the coming years.
Most businesses update their phone systems only every 10 years or so.
Therefore, it is wise to take into account any future growth that you might experience and if the system you are considering will be able to accommodate it.
Tip #3: Determine What You Actually Need
From your interviews with your users, you should have a good idea of what features they actually use and need. There are many great features available for office phone systems, but you may not need all of them. You also don’t want to be paying for ones that you don’t need and won’t use.
Some of the features you might consider include:
- Programmable Speed Dials
- Multiple Voice Mail Boxes
- Automated Receptionist to Direct Calls
- Audio, Web and Video Conferencing
- Phone Sharing with Access Codes for Personalized Settings and Voicemail
Tip #4: Take a Look at What You Currently Have and How It Could Be Incorporated with a New System
The type of network you have can affect what business phone system you choose. A traditional phone system uses a voice network, whereas a VoIP system runs on your Internet connection.
If you have a traditional infrastructure in place, it might be more cost-effective to build on that. If you have a strong and fast data network, then switching to VoIP may be your better option.
To determine what your network is like, it will help to do a technical inventory of all of the parts of your hardware and software.
Tip #5: Determine Your Budget and Stick to It
Your budget will greatly affect the business phone system you choose. A hybrid solution could integrate parts of your old system with new components. Integration can also help you minimize downtime as it gradually introduces the new system instead of having to completely switch over to a new one.
Consider your total cost of ownership when pricing out your business phone system. Some systems may cost a lot more upfront but have low ongoing fees, while others have low set-up fees but may end up costing you more in the long run with higher monthly fees and expensive upgrades.
Likewise, a cheaper system may not be your cheapest option over time. A lower quality system that has a negative customer impact and may not last as long could end up costing you more than a more expensive, higher quality system.
Why Choose Network Telecom?
If you are looking for the best business telephone systems, contact the telecommunication specialists at Network Telecom.
- We have been selling, installing, and servicing every type of business phone systems for over 40 years.
- We can even train your employees on the features of your new phone system for greater efficiency.
- Our trained technicians are available to help you 24 hours a day, 7 days a week, 365 days a year.
- We carry a huge selection of parts in order to quickly solve any component issues you are experiencing.
Contact us today. We’re here to help you select, install and maintain the right business phone system for your particular needs.