Professional First Impression

With your PBX system, you can have an automated assistant answer your business’s incoming calls and direct them to the appropriate department. Your business will appear professional without you having to hire someone to answer incoming calls.

Better Customer Service

PBX phone systems give you the ability to have calling queues that can let your callers know how long they will need to wait and that they will be answered in a timely fashion. This will improve your customer service because waiting on the phone isn’t fun.

Improved Communication

You can configure your PBX system to send your voicemails to email and you can also direct incoming calls to other mobile devices. This means that no matter where you are, it will seem like you are at the office and you won’t miss an important call.

Call Recording:

A PBX phone system is a great training tool for your customer service employees because you can record calls and use the recordings for training purposes.

Conference Calling:

With a PBX system, you can set up and hold conference calls quickly, allowing you to easily meet with others in your organization over the phone.

Extension Calling:

Extensions allow your entire business to share one single outside number. So if a customer wants to get in touch with a certain person in your service department, they can simply call your company’s number and be connected to the right person. There is no need for your business to have a separate number for each department or employee.

A PBX system gives you great features like call recording, conference calling, and extension calling

A PBX is a private telephone system that will automatically answer and route all your calls to the correct user extension or department

PBX stands for Private Branch Exchange. PBX systems are private telephone systems that will automatically answer all your calls and route them to the correct user extension or department in your organization.

It differs from a residential telephone in that your home phone runs on an individual phone line that you pay for.

However, a PBX will give your business free desk-to-desk calling through different extension numbers without having to pay for a separate phone line for each individual phone.

Traditionally, a PBX system was located at your business location, however, cloud PBX is a virtual system that is located off-site and you access it through the cloud (internet).

If you are looking for the best PBX systems in Canada, contact the telecommunication specialists at Network Telecom.

• We have been selling, installing, and servicing every type of network for phone systems for over 40 years.
• We can even help with training your employees on the features of your new phone system so that you can use it as efficiently as possible.
• If your network is not working as it should, our trained technicians are available to help 24 hours a day, 7 days a week, 365 days a year.
• We carry a huge selection of parts in order to quickly solve any component issues you are experiencing. If you are having a telecommunication or networking issue, we can resolve it quickly and professionally.

Contact us today. We’re here to help!