Our Customer Service Sets Us Apart
Network Telecom has a well-deserved reputation for being incredibly quick to respond and for providing exceptional, expert customer service.
You’ll never have to wait in an annoying calling queue and you can talk to one of our friendly staff at our Kitchener office.
Read what our clients are saying about our amazing customer service.
Prompt and Courteous Service
“Whenever I have contacted Network Telecom, I always receive a prompt response.
“Network Telecom has always provided prompt and courteous service. For emergencies, it has always been the same day. When they schedule service, they are always punctual and never miss an appointment.”
– Nicholas Nightingale
Very Quick Turnaround Time
“They answer fast and get here on a very quick turnaround time never put off always answer and deliver.”
“The Network Telecom team is always helpful and polite and courteous, as well always make you the priority. They make the job done always sooner than I anticipate.”
-Ryan Splonick
Outstanding Service
“Outstanding Service! We had a full phone system installed at a brand new facility and the experience was great. From sales to service the team followed through. The support we have received so far has been excellent.”
-Shawn Hagen
Technical Support 24/7/365
We understand how important it is for you to have your telecommunications system up and running at all times. That’s why we offer you technical support:
- 24 hours a day
- 7 days a week
- 365 days a year
You can be confident that you will get the customer service you need when you need it.
Ways to Get in Touch
For general inquiries and sales requests, click here or call 519-748-2226
For high-priority issues and emergencies please call 1-866-764-7866 for immediate service or to be connected to our after-hours line.
For low-priority tickets (issues), you can email us at [email protected]
We even have an online remote support and collaboration portal.
Why You Can Trust Network Telecom
For more than 43 years, businesses have trusted us with their telephony needs. This is because:
We work hard to save you money: We’d love to help you find ways to improve your current communications services while saving you on your monthly costs.
We are second to none in customer service: Our technical support team is available for you 24 hours a day, 7 days a week, 365 days a year.
We offer unbeatable products and services: We are a leading national supplier of voice and telecommunication services.
