Have you recently purchased an Avaya IP Office phone? Have you lost the Avaya phone manual or are you just unsure how to get the most out of your new system?
In this post, we have compiled a series of video tutorials of some of the Avaya phone products, including:
Having Problems with Your Phone System? We Offer 24/7/365 Technical Support
If you prefer reading instead of watching videos, click here to view and download the appropriate PDF Avaya phone manual.
Network Telecom is an Avaya Certified Partner, licensed to sell, install, and provide support for these top notch telephones. Contact us today if you are planning to purchase a new communications system for your business.
Avaya 9611G – Basic Operating Tutorial
This tutorial video covers basic operating instructions for the Avaya 9611G, including how to make a call, the difference between “line group” and “line appearance,” call pick up, the “all call” button, and department paging.
Click here for the 9611G pdf user manual.
5:51 minutes
Avaya 9641G Touchscreen Phone
This next video explains how to use the touchscreen display on the Avaya 9641G phone. It will step you through processes such as answering incoming calls, putting someone on hold, handling multiple lines, transferring calls and setting up conference calls.
Click here for the 9641G pdf user manual.
10:23 minutes
Avaya 1416 and 1408 Phones – Basic Call Handling
This video explains basic call handling with an Avaya 1416 and 1408 phone. If you already own an Avaya phone system, click here to find out more about Network Telecom’s support services in Kitchener-Waterloo, Cambridge, and Guelph.
Click here for the 1426 and 1408 user manual.
6:22 minutes
Avaya 1416 and 1408 Phones – Contacts, Call Log & History
If you have an Avaya 1416 or 1408 phone, this video will teach you how to handle your contacts, use a call log, and utilize the history feature.
Click here for the 1426 and 1408 user manual.
4:50 minutes
Avaya 1416 and 1408 Phones – Transfer, Hold, & Call Park
The following video continues the tutorials on how to use an Avaya 1416 or 1408 phone. It will deal with the topics of transferring calls, putting someone on hold, and using the call park feature.
Click here for the 1426 and 1408 user manual.
7:45 minutes
Avaya 1416 and 1408 Phones – Forwarding, Do Not Disturb, & Other Privacy Features
If you are unsure how to use the call forwarding feature on your Avaya 1416 or 1408 phone, then this video will guide you through the process. It will also show you how to us “do not disturb” and other privacy features.
Click here for the 1426 and 1408 user manual.
9:27 minutes
Avaya 1416 and 1408 Phones – Conference Calls
Conference calls are very useful in a business setting, so make sure you know how to properly set one up. Simply follow the instructions on the following video. You can read more about Avaya telephone systems here. Contact us at Network Telecom if you are considering purchasing an Avaya telephone.
Click here for the 1426 and 1408 user manual.
3:43 minutes
Avaya 1416 and 1408 Phones – Basic Voicemail
Make sure you know how to use the basic voicemail feature on your Avaya 1416 or 1408 phone. Watch the next video to learn how.
Click here for the 1426 and 1408 user manual.
7:00 minutes
Avaya 1416 and 1408 Phones – Advanced Voicemail
For more advanced voicemail training, watch the following video. It will help you get the most out of your Avaya 1416 or 1408 phone.
Click here for the 1426 and 1408 user manual.
9:22 minutes
Avaya 1416 and 1408 Phones – Customization Option
You can customize many different settings on your Avaya 1416 or 1408 phone. The following video will show you how to adjust several settings such as the brightness of the screen, the audio levels, personal ringtone patterns, and various call settings.
Click here for the 1426 and 1408 user manual.
6:35 minutes
Choose Network Telecom
Network Telecom serves Kitchener, Waterloo, Cambridge, and the surrounding areas. We are proud to provide Avaya’s products to our customers. Contact us at Network Telecom if you are interested in finding out more about Avaya IP phones and telecommunication products.
Cost and installation times will vary depending on the size of your business and the system you choose. If you already have an Avaya telephone system at your office, contact us to discuss how you can get more out of your Avaya telephone system and keep it operating effectively.
“We recently had a new Avaya IP 500 system installed at our new facility. Since then it has worked flawlessly. It is easy to use and the PC interface is very user-friendly.
As a property manager, I am accustomed to bizarre excuses and missed due dates, but Network Telecom did exactly what they said they were going to do, when they said they were going to do it. Any questions that I had were answered promptly and professionally.
It was a pleasure working with Network Telecom, and I would not hesitate to deal with them again.”
Doug B., St. Joseph’s Hospice