If you are looking for Avaya Support, then make sure you choose an Avaya Certified Partner.
At Network Telecom, we’ve been in the telecommunications industry for more than 40 years. We are a certified Avaya partner, and we’d love to share our expertise with you.
We’ll take a look at why it is important to deal with an authorized partner for your Avaya support and what you can expect. So, let’s get started.
Get the Avaya Support you need from Network Telecom
Get the Best Avaya Support Possible From Network Telecom
If you want the best Avaya support possible, choose Network Telecom. As a certified Avaya partner, Network Telecom is capable of installing and servicing all current and past AVAYA products.
Advantages of Using an Authorized Avaya Partner
It is important to make sure that when you are looking for Avaya support, you choose an authorized Avaya Partner that has permission to sell within your region. Dealing with an authorized partner will ensure the following for you:
- You can expect to receive new equipment fully supported by Avaya.
- You will get a guarantee of the equipment’s’ authenticity
- Your equipment will be certified for Avaya maintenance support eligibility
- You will receive Avaya support
- If your product causes or is involved in a system failure, the failure will be covered by an Avaya warranty or an existing Avaya maintenance contract
If your Avaya product or component was purchased from a non-authorized source, Avaya cannot provide you with the above advantages. This is because “unauthorized resellers have not been granted by Avaya a license to distribute or to sublicense any Avaya proprietary products.”
Unauthorized resellers have no contractual relationship with Avaya so they are not authorized by Avaya to sell, install, or distribute such products to customers and have no direct access to any support from Avaya or Avaya’s authorized resellers. This is why dealing with an authorized Avaya partner like Network Telecom is so important.
You can use Avaya’s authorized channel partner locator to find authorized dealers in your area.
Choose an authorized Avaya Partner that has authorization to sell within your region
Added Advantages of Choosing Network Telecom for Your Avaya Support
Get Network Telecom’s 24/7/365 Support
- You will have access to Network Telecom’s incredible technical support services 24 hours a day, 7 days a week, 365 days of the year!
40 Plus Years of Experience
- You can reap the benefits of our wealth of experience and expertise. We have been in the telecommunications industry for over 4 decades!
Avaya Support: Hardware Training
- We can help you get the most out of your Avaya products by providing you with effective and thorough hardware training on your telephone systems.
Support Local Business
- Not only can you feel good about supporting a local business, but you will always have a local company that you can contact. This way if you have any concerns or issues, you can communicate with someone who lives in your own community.
Talk to someone local when you need Avaya support
Avaya Products
Network Telecom can provide you with the Avaya support that you need for all of your Avaya products. Here are some of the most popular Avaya telephone systems that we sell, install, and support.
If you would like help deciding which system would work best for your business, contact the telecommunication experts at Network Telecom.
Avaya IX IP Phone J129: Targeted Feature Set
- Entry-level IP Phone
- Fresh design and a sleek, slim form factor
- Small footprint on the desk for the office or cubicle worker
- Perfect for use in public or walk-up scenarios
Avaya IX IP Phone J139: Targeted Feature Set
- Modern IP Phone with a bright colour display you can personalize
- Secure, basic voice communications for large enterprises and small and medium-sized companies
- Most commonly used features including Hold, Transfer, Conference, Forward, Call Park / UnPark.
- Use with Avaya Aura®, Avaya IP Office™ and approved third-party call control platforms
Avaya IX IP Phone J169: Targeted Feature Set
- Delivers sophisticated voice communications from headquarters, remote locations, or home offices
- Designed for knowledge workers that need the full range of features
- Integrated functionality with the Avaya Aura® and IP Office™ platforms
- Optimizes communications through a flexible architecture that leverages existing investments and accommodates changing business needs
Avaya IX IP Phone J179: Targeted Feature Set
- Delivers sophisticated voice communications from headquarters, remote locations, or home offices.
- Targeted for knowledge workers that need the full range of features and advanced capabilities (Bluetooth, Wi—Fi®)
- Integrated functionality with the Avaya Aura® and IP Office™ platforms
- Optimizes communications through a flexible architecture that leverages existing investments and accommodates changing business needs.
Avaya Support Training Videos
In addition to our on-site training, we also offer a wide selection of training videos on our website that you can reference at your convenience. Here are a few sample videos that will teach you various call handling functions of the Avaya J100 Series.
Incoming Call
Call Hold
Call Waiting
Transfer Blind
For the Best Avaya Support, Contact Network Telecom
If you are looking to purchase a new office phone system, contact the telecommunication specialists at Network Telecom. We have been selling, installing, and servicing every type of phone system for over 40 years.
We can even help with training your employees on the features of your new phone system so that you can use it as efficiently as possible.
If your phone system is not working as it should, our trained technicians are available to help 24 hours a day, 7 days a week, 365 days a year. We carry a huge selection of parts in order to quickly solve any component issues you are experiencing. If you are having a telecommunication or networking issue, we can resolve it quickly and professionally.
In addition to our accredited and certified technical expertise, we offer:
- Consultative Sales
- Cloud Services
- Ongoing Support
- Voice Mail Systems
- System Design + Consulting
- System Admin + User Training
- PA Systems
- VoIP Specialist
- Network Cabling
“Network Telecom was wonderful to work with. Helpful and knowledgeable, their team transitioned our office to the new phone system with ease. They were also available to answer concerns and provide additional support post transition. Would definitely recommend their services. Thank you to the team at Network Telecom!”
“We just had an installation done today and it was a great experience. I am not at all tech savvy but everything was explained in a helpful and patient manner. The system seems great and we are really looking forward to running a more efficient office. Highly recommended!”
“Outstanding Service! We had a full phone system installed at a brand new facility and the experience was great. From sales to service the team followed through. The support we have received so far has been excellent. During our install the Network Telecom team even stepped in to help another company who couldn’t complete their portion of the install on time. They truly understand the big picture and will do what it takes to ensure the install is completed to keep your business up and running. 10/10”