Is your Bell Internet down? In this post, we will give you some helpful ways in which you can check for yourself if the Bell Internet is down. Scroll down for more advice on each of the following points:
- Is Your Bell Internet Down? First Steps
- What to do if Your Internet Speed Has Slowed
- Other Options
Did you know that Network Telecom is a certified Bell Internet partner? If you would like to find out if there are ways that you could be saving money on your monthly Bell bill, contact us now and we can take a look.
Is Your Bell Internet Down? First Steps
For most businesses today, being connected to the Internet isn’t just a pleasant feature, it is an absolute necessity. You require reliable Internet service for your computers, printers, and possibly your telecommunications systems as well. If your Internet goes down, your business comes to a grinding halt and that means a drop in productivity and loss of time, sales, and money.
There may be times when your Internet is down. This could be due to a number of reasons including:
- Unable to Link to Your Internet Provider: This could happen because of a power outage or damaged wires
- Too Much Traffic: If too many people are trying to access the same network at the same time
- Equipment Failure: Sometimes faulty equipment will cause an outage
- Human Error: Someone working at your ISP may have made a mistake which causes a failure
Here are a few quick and easy steps that you can try to get your Internet up and running again without calling a technician.
1. Restart Your Devices And Modem/Router
Often the best and easiest solution to try to fix your Internet connection problem is simply to turn everything off and start it up again. Sometimes wireless technology simply gets a bit mixed up. Turning it off and unplugging all of your devices and starting them up once again can often clear up the confusion and get you connected again. To shut down and power up your devices do the following:
- Step 1: Completely power down (unplug) all of your devices which use the Internet – phones, tablets, computers, printers, etc.
- Step 2: Unplug your router and modem and wait for 20 seconds
- Step 3: Plug your router and modem back in and wait until they power up and reset. It may take up to 10 minutes for the modem to completely set up
- Step 4: Turn all of your devices connected to the Internet back on
It may be hard to believe, but the majority of WIFI problems can be solved by following the above simple steps.
2. Move Your Router
Even though wireless signals are very powerful, they still can be blocked by thick walls, floors, and even certain kinds of doors. If possible, try locating your router in a central place, as close as possible to the devices that require WIFI service the most. The closer your device is to the router, the stronger and more uninterrupted the signal you should receive.
What To Do If Your Internet Speed Has Slowed
The following are steps to try to troubleshoot your internet speed issues.
1. Test Your Internet Speeds
You can check your Internet speeds using Bell’s Internet Speed Test. The speed test will measure both your download and upload speeds. In order to get the best estimate, Bell recommends that you:
- Connect your computer to the modem with an Ethernet cable and not by Wi-Fi
- Don’t upload or download any other files or surf the Web while the test is running
- Disconnect any Virtual Private Network (VPN) connections you may have open
- Make sure that you are doing the test connected to a modem which Bell has provided
The results will tell you whether your Bell speed is normal or if it is slower than usual. If it is normal then maybe the sites that you are connecting to are slower.
2. Restart Your Computer
Powering down and restarting your computer may be all that is necessary to restore your normal internet speed.
3. Restart Your Modem and Router
Unplug your modem (and router if you have one) and wait twenty seconds before plugging it back in. Wait until the modem fully starts up; this could take up to ten minutes.
4. Check Your Cables
Check all of the cables attached to your devices, making sure that each one is tightly connected.
5. Move Closer To Your Modem/Router
If you are using WIFI, try moving your computer closer to the modem/router. Or if it is easier, move your modem/router closer to your devices.
Other Options
If the problem does seem to be with your home devices, the following resources will help you determine if the issue is on Bell’s end.
Bell Internet Down Status
Bell Outage Map
If you would like to see where there are current Bell Internet outages, click here to view an outages map.
Still Having Problems? Contact Bell Directly
If after trying all of the above, you are still experiencing no Internet connection or slow speeds, contact Bell.
General Line: 1 800 668-6878 (Technical Support available 24/7)
Fill in the Form to Request a Call Back
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As a certified partner with Bell, Network Telecom can offer your company all of the Business Internet and communication solutions you can get from Bell with the added benefit of utilizing our own first-class, 24/7 technical support and excellent customer service.
If you are a current Bell customer and would like to find out how you can save on your monthly bills and take full advantage of all of Bell’s services, we can take a look at what you are paying and advise you on ways in which you can save.
If you are considering switching from your current Internet service provider and are wondering what advantages and savings Bell can offer you, we are also here to help.