Are you are considering changing your business phone system? Today we are going to be looking at the benefits of cloud PBX.

At Network Telecom, we’ve been in the telecommunications industry for more than 40 years, and we’d love to share our expertise with you.

We’ll talk about what cloud PBX is in easy-to-understand terms and outline the great advantages it has to offer. So, let’s get going.

Cloud PBX has many great benefits

So What Exactly Is Cloud PBX?

PBX: To understand cloud PBX, you first need to understand its forerunner, PBX. If you are a current business owner, then you may already be familiar with a PBX or private branch exchange system, if not, here’s a quick breakdown.

A PBX system is a business-grade telephone network that lets you make calls both inside your company to other staff members and outside your company. It differs from your residential or cell phone service in that it usually has additional features that are useful in a business setting, such as:

• Dialling extensions
• The ability to route off-hour calls depending on your business hours
• Conference calling
• Hold music
• Customer waiting queues

In the past, PBX systems were “on-premise” meaning that all of the equipment and hardware needed to run a PBX system was located and owned by your business. On-premise PBX is very costly because of the size and complexity of this type of equipment. Not only do you need special storage space for it but it also requires professionals who know how to maintain it.

Cloud PBX: Cloud PBX allows you to do the same things as on-premise PBX, however, instead of having to house all of your equipment on-site, all of the hardware and software required to run cloud PBX is located in the cloud. This means that your cloud PBX system is powered by an internet connection and you don’t have to store any of the necessary equipment at your location.

Cloud PBX allows you to do the same things as on-premise PBX

Benefits of Cloud PBX

There are many great benefits to using a cloud PBX system including:

Lower Set-Up Costs:

Probably the biggest advantage of using a cloud PBX is the lower cost to set up and install it. You don’t have to purchase all of the expensive equipment needed to host your own PBX. The equipment belongs to your cloud PBX provider. You are simply paying for a service.

The only equipment you may need to purchase is desktop phones that have VoIP capability. Additionally, the setup itself is much easier, for example, it’s usually a simple case of plugging your desk phone into a router. All of your calls and features are handled by a server located on your provider’s premises.

Control Over How Much You Pay:

You also get the benefit of only paying for features and phone lines that you need. This can help you save a lot on your monthly bills.

Lower Maintenance Costs:

In addition, you will not be responsible for ongoing maintenance costs. Since you don’t own the equipment, you are not responsible to maintain it, your service provider will do that.

With cloud PBX, you will not be responsible for ongoing maintenance costs

Choice of How You Manage Your Calls:

A cloud PBX lets you decide how you want your calls to be routed. You can do some incredible things such as:

• Set specific hours for receiving calls
• Control who receives each call
• See the location of the caller
• Choose the order for phones to ring (at the same time or in sequence)
• Decide what happens if no one answers

Cool Features:

Cloud PBX provides you with a vast array of cool and very useful features, these include:

• Text messaging from your business line instead of your personal one
• Video and web conferencing that let you share your screen to view and discuss documents or slide presentations
• Voicemail that will transcribe the audio message into an email that goes to your inbox
• Ring groups that let you send calls to everyone that is in that particular group
• Instant messaging so you can send online messages to your co-workers
• Auto-attendant that will answer and transfer callers to the right department or employee
• Conference calls that will let you host calls with hundreds of participants all at once.

Cloud PBX provides you with a vast array of very useful features

Highly Flexible:

A cloud PBX system is incredibly flexible which is important in this day and age. It allows you and your staff to be available to take calls no matter where they are. You can take business calls on your smartphone, computer, or other mobile devices, as long as you have an internet connection.

If you need to relocate your business, you won’t have to take a large phone system with you. You can simply take your phones.

Network Telecom: A Cloud PBX Provider You Can Trust

If you are looking to switch your current system to cloud PBX or if you need to install a new system, we can help.

VoIP Phone Systems: We service existing systems, sell new VOIP products and install first-time VOIP systems.

Cloud-Based Services: We can provide your business with cloud services for communications and data networking. These cloud services can mean huge savings for your company.

Unified Communication Systems: Looking for a new unified communication system or service on your current system? We provide the best hardware!

Network Telecom can provide you with the best cloud PBX