Office Phone Systems for Small Business: Your Options

There are 3 types of office phone systems. Click on each one to learn more about it and discover which system is the best for your situation.

1. VoIP
2. Virtual
3. Landlines

If you would like free advice on which system is best for you, contact us. At Network Telecom, we’ve been in the telecommunications industry for more than 40 years, and we’d love to share our expertise with you.

1. VoIP

VoIP phone systems are specifically designed to take advantage of IP (Internet protocols) technology. A VoIP phone can take the analog signal provided by a traditional phone and convert it into a digital format and vice-versa. A VoIP system works entirely over your internet connection on your existing network.

VoIP is by far the most popular choice for office phone systems for small business for a number of good reasons.

Recommendations

VoIP systems require a reliable Internet connection. If your business has one, then a VoIP system is a great choice for you.

A couple of great VoIP options include Microsoft Teams and Avaya Cloud.

Microsoft Teams is a great VoIP option – Image Source: Microsoft Teams

2. Virtual Phone Service

Virtual phone services connect calls between local phone numbers, toll-free numbers and users. Like VoIP, virtual phone services use the internet to make calls. However, to have a virtual phone service, you need another phone number that you forward calls from.

The biggest advantage of a virtual system is that it cost less than a VoIP system. The biggest disadvantage is that they don’t offer you all of the great features that a VoIP system offers.

Recommendations

If your business is really small or just starting out then a virtual phone service may be a good option.

For example, freelancers and companies with very small teams who don’t need a lot of extra features will use a virtual service so that they can have a separate phone number that they keep for work purposes only.

A virtual phone system works well for very small companies

3. Landlines

A landline is a traditional telephone system that has been in existence for decades. The biggest disadvantage of a landline is that they are much more expensive to install and maintain than VoIP and Virtual options. Landlines also don’t offer many features, usually, they only allow you to have voice and fax capabilities.

The biggest advantage of a landline is that they operate independently from the power grid and don’t rely on a reliable internet connection.

Recommendations

If your business is located in a rural area or if you don’t have a reliable or stable internet connection that can handle a VoIP system, then a landline is your best option.

Landlines may be your only choice in rural settings

For the Best Office Phone Systems for Small Business Phone System, Contact Network Telecom

If you are looking to purchase a new office phone system, contact the telecommunication specialists at Network Telecom. We have been selling, installing, and servicing every type of phone system for over 40 years.

We can even help with training your employees on the features of your new phone system so that you can use it as efficiently as possible.

If your phone system is not working as it should, our trained technicians are available to help 24 hours a day, 7 days a week, 365 days a year. We carry a huge selection of parts in order to quickly solve any component issues you are experiencing. If you are having a telecommunication or networking issue, we can resolve it quickly and professionally.

In addition to our accredited and certified technical expertise, we offer:

• Consultative Sales
• Cloud Services
• Ongoing Support
• Voice Mail Systems
• System Design + Consulting
• System Admin + User Training
• PA Systems
• VoIP Specialist
• Network Cabling