The Best Phone Systems for Small Businesses

Small businesses require the right phone system in order to properly communicate with their staff and their customers. In this article we review the best phone systems for small businesses and some of the phone features every small business should have. Network Telecom provides business telecom services for businesses across Southern Ontario. Contact us today.

“I can recommend Shirley Collins and the team at Network Telecom without hesitation to anyone looking for a capable and efficient service provider.”
-John P. – More Testimonials

Our Recommendation

We recommend Avaya IP office with 9600 Series IP Deskphones as the best solution for small businesses for the following reasons.:

• Easy scalablity to 3,000 users
• Easy Installation
• The IP phone allows for many additional features and future feature expansion
• Ability for video collaboration
• Ability for virtual meeting rooms
• Web based and centrally managed
• The core system supports IP phones, digital phones, analog phones, soft phones, old Nortel phones and any mix of these
• The 9600 series handsets are  energy efficient using 40-60% less power than other phones
• The 9600 series handsets have superior acoustics to reduce distracting background noise
• The 9600 series handsets have customizable soft keys
• Learn more about Avaya phone models.

Avaya products are very easy to install. Watch the video below.

Further Reading

Comparison of Avaya Versus The Other Major Brands – http://small-business-phone-systems-review.toptenreviews.com/avaya-review.html

Avaya does score slightly lower on support in the above review than the other brands looked at. This one downside is eliminated if you work with us as we can be your support team and quickly rectify and issues you might have with your new Avaya system.

Here is a good review of some of the top brands. The downside of this review is that it is missing Avaya which is a major brand in Canada. – http://small-business-phone-systems-review.toptenreviews.com/

Another review found here recommends Ooma as the best choice. We would disagree with this analysis as Ooma is not as scale-able as the solutions from Avaya, it has less features than Avaya and it is not compatible with Nortel handsets which many Canadian companies have and would like to continue to use.

Phone System Features

Phone systems can utilize a wide range of features in order to provide the best communication experience. Popular features include:

• Voicemail
• Caller ID
• Call Waiting
• Call Forwarding
• Automated Call Menu

Advanced features also become available depending on the nature of the phone system sold:

• Audio Conferencing Hardware (for full-room audio broadcasting and capture)
• Video Conferencing Hardware
• Send/Receive Data Files

The features listed are just some of the wide range of features available through a business telecom system. For more information, visit our products and services page.

Phone System Rates

The right business phone system must also have the optimal calling rates that allow for a business to operate within their budget. Network Telecom works with our clients to provide the best combination of features and call minutes to set up our customers for success without spending extra on features and systems that they do not need. Contact us for detailed pricing info.

24/7 Service and Maintenance

Network Telecom provides 24/7/365 support for all of our customers, meaning we are available at any hour, any day of the year. In the unfortunate event of a system outage or failure, we will respond as fast as possible in order to get your telecom systems fully back online. Contact us to speak to our support staff.

The Best Brands

The best telecom system is powered by the best brands in hardware/software. Network Telecom offers solutions from over a dozen different brand names and we are a certified partner of many of the largest business communication system companies such as Avaya, Panasonic, Nortel and more. Visit our brands page to learn more.

Learn More About Network Telecom

Network Telecom has been in operation since 1979. Our decades of experience working with all aspects of business telecommunication technology throughout all of the innovations and changes of the information age have allowed us to become the best possible solution for your business telecom needs. Our goal is to provide purchase support and technical service that is unmatched. Network Telecom operates in the Kitchener-Waterloo, Cambridge, and Guelph region. Click here to contact Network Telecom today.

“The entire project was orchestrated with minimal telephone system downtime, and the ongoing support we have received from them has been reliable and efficient.”
Angela B. – More Testimonials

Contact Us Now

Toll Free: 1-866-764-7866

Email: [email protected]