If you haven’t made the switch to the cloud for your business yet, here are the top 12 cloud communication benefits to help you make that decision. If you are looking for a cloud communication service provider, contact Network Telecom.

Cloud Communication Benefits

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One of the best cloud communication benefits is its cost savings. Instead of having to purchase your own hardware and software to run your programs and store your data for your business, cloud communication allows you to access the hardware and software of your cloud service provider.

It is the responsibility of your service provider to purchase and maintain this hardware and software, meaning that you will save money on these costs that you had to cover previously.

Tied in with the previous point of cost savings is the fact that you won’t have any surprise costs such as equipment that breaks down that you weren’t expecting. This makes it easier to budget as you know what your monthly cost is going to be because cloud communication providers usually charge you a fixed monthly fee for their services.

Another one of the great cloud communication benefits is how easy it is to add or remove users. With the old PBX system that most larger businesses had to run their communications, you were limited to the number of users you could plug in by the size of your PBX server.

Wireless cloud communication that accesses the internet means that you can add as many users as you need, easily and affordably just by purchasing additional VoIP phones and adjusting your subscription level.

With cloud communication, you no longer need to have your phone plugged into your physical PBX system. This means that your staff who are working remotely, traveling, or working from home can still be tapped into your system. Calls can seamlessly be directed to you wherever you are.

In addition, your computer or mobile device can also be connected remotely, giving you the ability to share documents, data, and files with anyone in your organization.

Another great cloud communication benefit is the fact that you won’t need as much physical space to store your documents and data or your equipment. It can all be stored in the cloud.

This frees up space at your facility so that you can use it for something else. If you rent space, you won’t need to rent as much, providing you with further cost savings.

The cloud makes collaboration among your employees a breeze by giving you easy access to unified communication solutions, such as video conferencing, file sharing, instant messaging, email, whiteboards that you can access in a virtual environment.

No matter where you are located, as long as you have an internet connection, you can easily collaborate with your co-workers.

In the past, when all of your documents were paper-based, you needed to have enough space to be able to store your documents. One of the great cloud communication benefits is that you no longer need physical documents and the storage space for your digital documents is virtually limitless.

In addition, you won’t need to worry about your physical documents getting damaged or lost. You should, however, make sure that you use a cloud service provider that offers a high degree of security to keep your sensitive data safe.

Using a cloud communication provider means that you can take advantage of their added security features that a traditional PBX phone system doesn’t have. Cloud phone service providers have a number of security solutions that they use to keep you protected against phishing, intercepted calls, fraud, and spoofing. These include:

The last thing you want for your business is to have your communication system down. Cloud service providers use the most up-to-date breakthroughs in technology to make sure that your service doesn’t go down.

In addition, they may also have extra protection in place such as disaster recovery and failsafe methods of connectivity. Most cloud providers will also give you a credit on your bill if you experience long service delays or extended downtimes as part of your Service Level Agreement (SLA).

Cloud communications gives you the ability to use exactly the same platforms through your mobile device as you could from your desktop computer at your office, no matter where you are located.

Using the cloud means that you can set up a virtual environment that will let you run the same platforms in any location or office across the world through the same service provider. You won’t have to worry about dealing with different providers and different platforms making working remotely much simpler.

Another one of the great cloud communication benefits is the way it can improve your customers’ experience.

For example, when a customer calls into your business, you can direct them to the right person to best address their needs, even if that person is working from home. The customer, however, will feel like that person is right in your office.

In addition, cloud communication will help you keep accurate records of your contact that are readily available to better assist your customers.

Cloud communication can also help you increase your productivity. Being able to easily connect with co-workers as soon as you need to and quickly share the information that you need to get things done in less time is a huge boost to efficiency.

top business phone systems

There are many great cloud communication benefits

Poly P5

Using the cloud is great when you are working remotely

Network Telecom: Cloud Communication Provider and More

If you are looking for the most reliable cloud communication provider, contact Network Telecom. Whatever your business telecommunications needs are, Network Telecom can help. We have been selling, installing, and servicing every type of phone system for over 40 years.

We can even help with training your employees on the features of your new phone system so that you can use it as efficiently as possible.

If your phone system is not working as it should, our trained technicians are available to help 24 hours a day, 7 days a week, 365 days a year. We carry a huge selection of parts in order to quickly solve any component issues you are experiencing.

network telecom
Network Telecom

In addition to our accredited and certified technical expertise, we offer:

Contact Network Telecom Today

“Network Telecom was wonderful to work with. Helpful and knowledgeable, their team transitioned our office to the new phone system with ease. They were also available to answer concerns and provide additional support post transition. Would definitely recommend their services. Thank you to the team at Network Telecom!”

Federal Screen Products Inc

“We just had an installation done today and it was a great experience. I am not at all tech savvy but everything was explained in a helpful and patient manner. The system seems great and we are really looking forward to running a more efficient office. Highly recommended!”

Bant Mental Health Solutions

“Outstanding Service! We had a full phone system installed at a brand new facility and the experience was great. From sales to service the team followed through. The support we have received so far has been excellent. During our install the Network Telecom team even stepped in to help another company who couldn’t complete their portion of the install on time. They truly understand the big picture and will do what it takes to ensure the install is completed to keep your business up and running. 10/10”

Shawn Hagen
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