Guide on How to Buy Office Phone Systems: Chapter 4 - What Peripherals Might I Need?

Welcome to chapter 4 of our series on how to buy office phone systems. Last week we touched on the differences between analog, digital, and VoIP system. If you haven’t read that article yet you’re able to do so by clicking here. In this week’s article, we’ll be talking about different accessories that are available for office phone systems as well as their benefits and what kinds of business they are best suited for. We have a full range of peripherals at Network Telecom that may be perfect for you. Click here to find out more!

The entire project was orchestrated with minimal telephone system down time, and the ongoing support we have received from them has been reliable and efficient.

Angela B., a Network Telecom client

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Headsets

Great for: Call centers, Service centers, People who want hands-free calling, Employees who are away from their desk often.

Headsets are great for any business that uses acentercentre or has a need for somebody to be on call constantly. They’re also a great option for anyone who likes to keep their hands free during a call so that you’re able to multi-task. In fact, according to Headsets.com, using a headset can help to increase a worker’s productivity by 43%. Headsets are also a great solution for anyone looking to reduce the amount of wear they experience on their back which can be caused by cradling your phone on your shoulder or leaning against your desk while using a corded phone. This can leave you feeling better throughout the day, again helping to increase your overall productivity. Additionally purchasing a handset lifter will allow you to answer and end calls while not even at your desk which is great for those who are constantly on the move in their workplace and not always around to answer their actual phone. If you’re interested in purchasing some headsets or a handset lifter contact us at Network Telecom by clicking here.

Conferencing Systems

Great for: Workplaces that do a lot of conference calls

Conferencing systems are a great way to set up meetings via teleconferencing and it allows you to do so in a way that everyone can gather in one area and listen in on the call without loosing quality as you would through a simple speaker phone. This way you won’t have to worry about mishearing a client, or being misheard yourself. Though they’re not necessarily an accessory to an office phone, but rather an entire phone system on their own, they are an item which is not a necessity but rather may be a good option for companies that do a lot of conference calls.

Do I need these accessories?

The quick and easy answer is no, you’re able to have a fully capable and high-quality office phone system without using any headsets or conferencing systems, but both of these accessories can help using the system much simpler and effective. In particular, both of these accessories are great for any workplace that plans on using their phone system fairly often for communicating with customers, potential clients, employees, suppliers or anyone else. If you’re planning on using your office phone system minimally than these accessories may not be worth it for you. Instead, you may want to put more of your budget towards a higher quality system such as Avaya to ensure that your phone system lasts a long time and is easily serviceable. For more information on any headset or conferencing system, accessories feel free to contact us at Network Telecom.