Welcome to the overview of our guide on how to buy office phone systems. Last week we talked specifically about how to find the best telecom company to work with. If you haven’t read this article yet you can do so by clicking here.

In this final chapter of our guide, we’ll be giving you an overview of all of the chapters we’ve covered. If you’d like more in-depth information on each topic simply click on the heading and it will take you to the full chapter. If you’d like to talk to us about your current telecommunications needs, contact us today!

They have been with us while we grew and made additional changes.  They are there for us when needed and have provided us with our equipment and program changes.They are a great group to work with.

-Susan Lang on Network Telecom

Chapter 1: Why Should I Invest In A Phone System

voice-mail-systemsIn this chapter, we discuss the reasons why any business should considering investing in an office phone system by highlighting the advantages of having shared resources, how phone systems are cost efficient and how they can provide your employees with added features that aren’t available when using individual cell phones for business purposes. Some of these features include:

  • Voicemail to Email
  • Recording and Reviewing Employee Calls
  • Transferring to Mobile Phone Numbers
  • Music on Hold
  • Call Conferencing
  • Call Waiting

We also discuss why you may want to consider upgrading to a new phone system if you are already currently using an older phone system in your workplace. Particularly, if you’re currently using an older analog system you may want to upgrade in order to take advantage of many of the new features available. Click here now for the full article.

AvayaChapter 2: What Brand Is Right For Me?

In this chapter, we take an in-depth look at a number of phone system brands that are available and discuss their pros and cons in order to help you determine which brand may be the right fit for you. We start by discussing how to find the best brand for your business. PanasonicSome of our suggestions include:

  1. Reading A Number Of Online Comparisons 
  2. Researching Customer Reviews
  3. Researching Customer Complaints
  4. Researching Common Problems
  5. Creating A Short List
  6. Call Sellers Of Your Top Options
  7. Asking To See A System In Action
  8. Asking A Supplier To Speak To 3 References That Use The System

We also walked through a number of brands such as Avaya, Panasonic, Samsung and more discussing each brand’s pros and cons and what type of business they may be most appropriate for. Click here now to read the full article.

Telephone SystemsChapter 3: Analog vs. Digital vs. VoIP

In this chapter, we discuss the similarities and differences between Analog, Digital and VoIP phone systems. Here’s a chart which summarizes most of our discussion:

TypeProsConsInitial Price Operating Price
Analog- Easy to use
- Mininal setup
- Service during power outages
- Low features
- Expensive to support
- Lower sound quality
LowHigh
Digital- Plenty of features
- Uses little power
- Very scalable
- Good sound quality
- On-site maintenance
- Pricier initial cost
HighMedium
VoIP- Very cost effective
- Minimal Wiring
- Very mobile and scalable
- Off-site maintenance
- Requires internet connection
- May require bandwidth upgrade
MediumLow

Throughout the chapter, we expand on the pros and cons outlined above and also discuss which options may be best for different types of businesses. If you’re in need of a better understanding between these three types of phone systems then this is a must read chapter for you. Click here now to read our full article.

Chapter 4: What Peripherals Might I Need?

peripheralsIn this chapter, we discuss some of the different peripherals that are available for purchase alongside an office phone system, and we also take a more in-depth look into why these peripherals may be beneficial to you. We begin by discussing headsets and their benefits. For example, did you know that according to headsets.com, using a headset can help to increase a worker’s productivity by 43%? Headsets also help to benefit the health of a worker by reducing the amount of wear on their back and shoulders from having to cradle a phone as you work. We also discuss the benefits of purchasing and using a conference calling system and what kinds of businesses can benefit the most from purchasing one. Click here now if you’d like to read our full article about office phone system peripherals.

Chapter 5: How To Find The Best Company To Work With

Once you get to the final chapter of our guide on how to buy office phone systems you should already have a good idea of why you should invest in an office phone system, what brands of phone systems you’d prefer, what type of phone system you’ll be looking for as well as what peripherals you want to include. The next and final step you have to take is to find a company to work alongside with that can help you with all of your phone system needs. In this chapter, we take you through our 4 suggestions for how to find a company that’s perfect for you. They are:

  1. Seek out companies that carry your needs
  2. Research these companies online for reviews
  3. Contact other business contacts to learn their recommendations
  4. Contact the companies themselves

We also discuss the option of choosing to work with separate telecommunications companies over one company and when this may be a beneficial option or not. Click here now to read our full article.

We hope that you have enjoyed any of the articles in this series, and most of all we hope you’ve found it quite helpful in your search to find the perfect office phone system. If you have any more questions or comments about any of the topics covered in this guide you can always contact us here at Network Telecom. We’d love to help you find the answers you need. Click here to contacts us today.

Guide on How to Buy Office Phone Systems:

  1. Chapter 1 – Why should I invest in a phone system
  2. Chapter 2 – What brand is right for me?
  3. Chapter 3 – Analog vs. Digital vs. VoIP
  4. Chapter 4 – What Peripherals Might I Need
  5. Chapter 5 – How To Find The Best Company to Work With

About Network Telecom

Network TelecomNetwork Telecom has been in operation since 1979. Our decades of experience working with all aspects of business telecommunication technology throughout all of the innovations and changes of the information age have allowed us to become the best possible solution for your business telecom needs. Our goal is to provide purchase support and technical service that is unmatched. Network Telecom operates in the Kitchener-Waterloo, Cambridge, and Guelph region and also Milton, London, Toronto, Woodstock, Mississauga, and Chatham. Click here to contact Network Telecom today.

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