How long do business phone systems last? Typically your business phone system will last on average between 5 and 10 years before you will need to do an upgrade. Click on the following sections to learn more.
- Could your business phone system last longer than 5-10 years?
- What are the advantages of updating your business phone systems?
- Do desktop phones last longer than cell phones?
- Do business phone systems need regular maintenance/updates?
- What types of devices are available for your business phone system?
If you need advice or assistance with updating your business phone system, contact us.
How Long Do Business Phone Systems Last?
1. Could your business phone system last longer than 5-10 years?
How long do business phone systems last? Typically 5-10 years
Even though the average lifespan of a business phone system is between 5 and 10 years, your system could last longer. If you do regular maintenance on your devices and replace parts that are defective, then your system could function for quite a bit longer.
However, if your system is constantly needing repairs and replacement parts, then it could start to have a negative effect on the service that you can provide for your customers. In addition, it could negatively affect the efficiency of your staff. If this is the case, then it may be time to consider replacing or upgrading it.
2. What are the advantages of updating your business phone systems?
Updating your business phone system has many great advantages
There are many advantages of updating your business phone system. These include:
You will get the latest technology: One of the great advantages of investing in a new phone system is the fact that you will be able to take advantage of the latest advances in technology. Newer systems tend to be faster, more reliable, and more efficient.
You will have the option to integrate new features: Updating your system will also mean that you will have access to more features to use with your system. Some of the latest features include:
- Automated assistant
- Voicemail to email
- Routing calls to the right department or next available associate
- Transferring calls to a mobile device
Most phone service providers will also give you a choice of features so that you can get the ones that you need without having to pay for ones you won’t use.
You will have optimal phone quality: As your system ages, the quality of your calls will also decrease. Dropped calls and scratchy or poor-quality audio will send an unprofessional message to your callers. Investing in a new phone system means that your call quality will be top-notch, so your business will always appear professional.
Your updated systems will be easier to use: A new phone system should also be more user-friendly. You won’t have to get out your user manual and follow through countless steps to change a simple option on your phone. Using your system should be more intuitive.
3. Do desktop phones last longer than cell phones?
How long do business phone systems last? Cell phones will need to be replaced before desktop phones
Because of the nature of business today, most companies find that they need a combination of both mobile and desktop phones as part of their system.
Desktop IP phones will usually last longer than cell phones. Most cell phones last between 2 to 5 years, whereas a quality IP phone will last between 5 and 10 years.
Because of their size and portability, cell phones are more susceptible to getting lost or damaged than desktop IP phones. In addition, a desktop phone will give you a much higher quality voice and audio transmission.
4. Do business phone systems need regular maintenance/updates?
Yes. If you use have a VoIP phone system, one that operates over the internet, then your system uses software to function. This software needs to be updated on a regular basis.
Not only will software updates give you the latest features, but they will also give you the latest security updates. Security updates will help protect your system from things like hackers stealing your sensitive information and viruses.
If you are using a cloud system, then your service provider is responsible for performing software updates on your system. If you have a premise-based system, then you will need to make sure that you keep your software up to date.
5. What types of devices are available for your business phone system?
If you are looking for a new phone system, it can be difficult to choose the right devices for your needs. Here are some of the top phone system devices available.
J189 IP Desktop Phone
Avaya’s J189 desktop IP phone provides you with a full range of Unified Communication features, including advanced capabilities, user interface personalization, USB, Wi-Fi, Bluetooth, dual display and much more.
It is a competitively priced, high-performing phone that’s the perfect choice for professionals and executives.
J179 IP Desktop Phone
You can easily boost the capabilities of your power users with the J179 from Avaya.
It is a competitively priced, high-performing phone that leverages your enterprise IP network for sophisticated and seamless functionality.
J139 IP Desktop Phone
Avaya’s J139 is a modern IP phone with a bright, customizable colour screen.
It’s the perfect option for users who need essential voice features, but want options to personalize the device for unique needs and preferences.
B109 Conference Phone
The B109 lets you stay connected with big conference call capabilities in a small package. This personal conference phone will go anywhere you go, delivering crystal clear sound and integration with many conferencing applications.
It’s perfect for a meeting with a couple of colleagues or as an alternative to a headset when you’re on the road.
L139 Headset
A comfortable, mid-range headset with reliable performance, the L139 is a mid-range monoaural headset that’s perfect for call center workers.
It features a brushed aluminum headband and a 360-degree boom microphone that allows you to hear and be heard perfectly clearly.
Time to Upgrade Your Business Phone System? We Can Help.
Whatever your business telecommunications needs are, Network Telecom can help. We have been selling, installing, and servicing every type of phone system for over 40 years.
We can even help with training your employees on the features of your new phone system so that you can use it as efficiently as possible.
If your phone system is not working as it should, our trained technicians are available to help 24 hours a day, 7 days a week, 365 days a year.
We carry a huge selection of parts in order to quickly solve any component issues you are experiencing. If you are having a telecommunication or networking issue, we can resolve it quickly and professionally.
Phone: 1-866-764-7866 or 519-748-2226
Email: [email protected]
In addition to our accredited and certified technical expertise, we offer:
- Consultative Sales
- Cloud Services
- Ongoing Support
- Voice Mail Systems
- System Design + Consulting
- System Admin + User Training
- PA Systems
- VoIP Specialist
- Network Cabling
“Network Telecom was wonderful to work with. Helpful and knowledgeable, their team transitioned our office to the new phone system with ease. They were also available to answer concerns and provide additional support post transition. Would definitely recommend their services. Thank you to the team at Network Telecom!”
“We just had an installation done today and it was a great experience. I am not at all tech savvy but everything was explained in a helpful and patient manner. The system seems great and we are really looking forward to running a more efficient office. Highly recommended!”
“Outstanding Service! We had a full phone system installed at a brand new facility and the experience was great. From sales to service the team followed through. The support we have received so far has been excellent. During our install the Network Telecom team even stepped in to help another company who couldn’t complete their portion of the install on time. They truly understand the big picture and will do what it takes to ensure the install is completed to keep your business up and running. 10/10”