Is your business internet/phone bill too high? Here are some tips to help you lower them. Click on each tip to learn more.

Tip #1: Figure Out What You Are Paying for
Tip #2: Determine the Speed You Need
Tip #3: Bundle Your Services
Tip #4: Shop Around for Other Options
Tip #5: Politely Negotiate a Better Deal
Tip #6: Beware of Discounts That Only Last the First Few Months of a Longer Contract
Tip #7: Get Assistance

If you would like help determining ways to lower your monthly business internet/phone bill, contact us.

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My Business Internet/Phone Bill Is Too High – What to Do

Tip #1: Figure Out What You Are Paying for

The first step that you should take when trying to do something about your business internet or phone bill is to figure out exactly what it is that you are paying for. Take a look at your recent bills to find out what services you are getting and how much they are costing. You might see services listed that you don’t actually need or use. Also, look for areas where you might be going over your limits and are paying too much in overage charges.

For example, if you have a limited data plan, are you exceeding your limit and paying a higher percentage for what you are going over? Maybe you need to increase the amount of data that you are allowed or maybe an unlimited plan would make more sense for you.

Check to see if you are going over your data limit

Tip #2: Determine the Speed You Need

The speed of internet that you are getting is a big factor in determining how much you pay for your business internet. If your internet usage is pretty basic then you might not need to have the fastest speed available. You should get the speed that you need, do not pay for the fastest internet if that isn’t necessary.

For example, if you have multiple employees who need to connect to the internet using multiple devices at the same time and you use your internet connection for your phone system as well, then you will need a high-speed service.

If you have multiple users with multiple devices, you will need higher internet speeds

Tip #3: Bundle Your Services

Bundling your services can often save you a great deal of money and it means fewer individual bills to pay and fewer service providers to deal with. For example, if you currently have two different providers for your internet and phone service, then take a look to see if you could get a better deal by getting the two services from one company.

If you are still using a landline for your phone services, then switching to a VoIP (Voice over Internet Protocol) system will not only give you the chance to save by bundling with your internet provider but also in more ways. VoIP allows you to use the Internet to make local and long-distance phone calls. Because you are already paying for your Internet service, your monthly fees will be considerably decreased.

Other advantages of VoIP include:

• Inexpensive International Calls: You can make an international call for as little as $0.02/per minute or even less
• Video: Depending on the type of equipment you have, you can make video calls
• Inter-Connectivity: You are able to sync your phone with other devices such as your computer or tablet and can integrate with other cloud-based software.
• Additional Features: Call routing, automated attendants, call recording, and voicemail to email.
  To learn more about VoIP, check out our article entitled “What Is VoIP?”

Bundle your services to save money

Tip #4: Shop Around for Other Options

Do some research ahead of time and find out what other internet and telecommunications providers are offering so that you can point out the difference with what you are currently paying.

It is a good idea to be prepared by knowing what deals are out there before you make the call to your service provider. Many people think that they can simply say that they are going to switch their business to another provider and that this threat will get them a better deal. This may not be the case as this particular threat perhaps has been overused and you may find yourself without the service that you need.

Shop around before contacting your service provider

Tip #5: Politely Negotiate a Better Deal

Just because a service provider advertises a special price on their website, doesn’t mean that is the absolute best price available. You may be able to get as much as 15 or 25 percent less than the advertised price by asking for a discount. You do have to politely and perhaps persistently ask though; you won’t just get a better price automatically.

If you are entering into a negotiation with your telephone or Internet service provider, remember to keep your emotions in check during the conversation. This is no time to be condescending, aggressive, or rude. A customer service representative often will have the right to end a call immediately without any repercussions if you are being excessively unpleasant with them.

Rather, be pleasant but firm when you are making your inquiry. According to an article by CBC News, a Rogers employee told them that “some discounts at his telecom company are discretionary – meaning employees can decide whether or not to offer them.” A service representative would be much more inclined to offer one of these discounts to a customer who was professional and nice on the phone than to someone who was being pushy and rude.

Be polite when negotiating

Tip #6: Beware of Discounts That Only Last the First Few Months of a Longer Contract

Carefully calculate the total cost of the service that you are paying for the entire length of your contract. Sometimes, companies will offer incredible introductory prices for packages, but after a few months this low price may end and you will then have to pay the full price for the package. Take the total price that you will pay for the full term of your contract and divide it by the number of months to discover the real price of the package.

For example, if you are offered a package at $25 per month for the first 6 months and then $100 per month for the remainder of a two-year contract, you will be paying $1,950 in total over the 24 months which works out to $81.25 per month. This is significantly higher than a package advertised at $60 per month for the entire 2 years.

Make sure your discount is really a discount

Tip #7: Get Assistance

You may not have the time or the inclination to take a look at your current telecommunications and internet plan to see if you could be getting a better deal. It’s not always easy and it is certainly time-consuming as well as confusing to do the research necessary to find a better package.

You also don’t want to just go with the lowest price either. You need to take into consideration your requirements. A lower plan may not offer you the speed or bandwidth you need, especially if you are looking for the best deal for your business. Contact a professional who understands your telecommunications needs! They can sit down with you and find out your needs and help you choose a package that is right for you. They may even be able to assist you with the negotiations.

In addition, some third-party providers can get you a better deal with companies they partner with like Bell than you can if you try on your own.

Some third party providers can get you an even better deal

Want Help Lowering Your Business Internet and Phone Bill? Contact Network Telecom.

If you are looking to lower your monthly business internet and phone bill, contact Network Telecom. Network Telecom is a leading national supplier of voice and telecommunications solutions. We know telecommunications and we can help answer any questions that you may have. We would love to help you improve your current communications services while finding ways to save you on your monthly costs.

Whatever your business telecommunications needs are, Network Telecom can help. We have been selling, installing, and servicing every type of phone system for over 40 years.

We can even help with training your employees on the features of your new phone system so that you can use it as efficiently as possible.

If your phone system is not working as it should, our trained technicians are available to help 24 hours a day, 7 days a week, 365 days a year. We carry a huge selection of parts in order to quickly solve any component issues you are experiencing.

In addition to our accredited and certified technical expertise, we offer:

• Consultative Sales
• Cloud Services
• Ongoing Support
• Voice Mail Systems
• System Design + Consulting
• System Admin + User Training
• PA Systems
• VoIP Specialist
• Network Cabling

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