Don’t Get Put on Hold

Get the communications customer service you need right away.

Quick Response
Expert Service

Network Telecom has a well-deserved reputation for being incredibly quick to respond and for providing exceptional, expert customer service.

See what our clients are saying about our service.

Prompt and Courteous Service

“Whenever I have contacted Network Telecom, I always receive a prompt response.

“Network Telecom has always provided prompt and courteous service. For emergencies, it has always been the same day. When they schedule service, they are always punctual and never miss an appointment.”

“I have no hesitation or reservations regarding recommending Network Telecom. Their staff are prompt, friendly, and most importantly knowledgeable and helpful.

– Nicholas Nightingale

Very Quick Turnaround Time

How would you describe Network Telecom’s response time when you have contacted them?

“They answer fast and get here on a very quick turnaround time never put off always answer and deliver.”

How would you describe Network Telecom’s customer service?

“The Network Telecom team is always helpful and polite and courteous, as well always make you the priority. They make the job done always sooner than I anticipate.”

-Ryan Splonick

Ways to Contact Us

General Inquiries and Sales Requests:
Click Here or Call 519-748-2226

High Priority Issues and Emergencies
Call 1-866-764-7866 for immediate service or to be connected to our afterhours line

Low Priority Tickets
Email us at
[email protected]

*We even have an online remote support and collaboration portal.

Outstanding Service!

“We had a full phone system installed at a brand new facility and the experience was great. From sales to service the team followed through. The support we have received so far has been excellent.

During our install the Network Telecom team even stepped in to help another company who couldn’t complete their portion of the install on time. They truly understand the big picture and will do what it takes to ensure the install is completed to keep your business up and running.”

SANDRA THORNE

Responded to Emails Promptly

“Our Agency recently upgraded an aging phone system, spanning two physical sites, 20+ phone lines, and replacement of 40+ desktop and teleconferencing units. Everyone at Network Telecom was terrific – they provided excellent customer service and technical support at every step along with way.

Shout out to Cathy, Jeff, Ryan, Siban and Shea (and all the other professionals at Network Telecom) for going above and beyond. Sales and office staff answered our calls and responded to emails promptly. Technicians onsite got the job done quickly, without issues.”

LISA STROEDER

Always Gone Above and Beyond

“Network Telecom has been taking care of our business phone system for more than 10 years. The staff is friendly, knowledgeable and professional, and we have always been satisfied with the work they do. Our company relies on having a dependable phone system, and we wouldn’t trust that job to just anyone.

Anytime we have made a service call, we have had a prompt response and the technicians work efficiently to get the issue resolved. Network Telecom has always gone above and beyond for our business, and we would highly recommend them to any business.”

SHAWN HAGEN

Network Telecom Customer Service Promise

  • Your emails and calls will be answered quickly
  • You won’t have to wait in a long calling queue
  • You will speak to someone working onsite
  • You will enjoy 24/7/365 technical support

Available 24/7 365 Days A Year