Phone Systems For Small Business Setup Service

An effective phone system is an essential part of what will help to make your business successful. A good phone system can ensure that your business is maximizing every opportunity to convert your contacts to sales by ensuring:

• Every call is answered quickly
• Every call is transferred to the right person or department
• Calls are diverted to mobile devices when appropriate
• Call waiting is used as a way of introducing your customer to promotional services

What Are Your Business’ Phone System Requirements?

When you are choosing a phone system for your business it is a good idea to know what your business needs. There are many different possible components of an office phone system, however, not every business will require all of them. Here is a list of the equipment you may need:

• Headsets
• Wireless connections
• Speakers
• Video calling
• Conference calling
• Automated answering and recorded information
• Call diversion and a way to manage extensions
• Digital receptionist
• Ability for expansion
• Training and maintenance

Top Brands For Business Phone Systems

What are the top brands for business phone systems? We feel that Avaya, Bell, and Panasonic are definitely leaders in the market. Read on to find out why and the top systems they offer for businesses.

Avaya

Avaya is a world leader in sales for business phone systems. Avaya phone systems are great for businesses who want to start out with the basics and then grow as the business grows. Their user admin features are fast and seamless and it’s easy to turn on new productivity features as they are needed. Their business phone systems feature:

• Full-featured, high-quality audio speakerphones and voice messaging
• A versatile receptionist console that speeds call handling
• Mobile capabilities that make it easy to be as productive on the road as in the office
• Choose installation on the cloud, installing on your premises, or a combination of the two. The hybrid option is a great way for you to gradually switch to cloud communications. Simply choose whichever suits your budget and pace perfectly.

Avaya IP Office Platform: For businesses under 100 employees, a great solution would be Avaya’s IP Office. The following video gives you an overview of this effective and affordable telephony solution.

IP Office is a flexible solution for calls, messaging, and conferencing. You can add video and advanced unified communications features as well as transforming your contact centre with multi-channel capabilities. IP Office is easy to use and manage. It can support one site and is scalable to be used in multiple offices as your business grows.

Setup: Setup is easy. Avaya IP office is a true “plug and play” system. As the following video demonstrates, the setup is as quick as getting a cup of coffee or, if you aren’t sure exactly how long that is, less than seven minutes.

Bell

As one of Canada’s foremost leaders in telecommunications, Bell is known for its reliability and security. If you are looking for an IP telephony solution that allows for a limited upfront investment and offers a reasonable monthly per-user fee, then check out Bell’s Total Connect.

Bell Total Connect: Bell Total Connect is a cloud-based service that runs on Canada’s largest IP network. It offers the following benefits:

• Total Scalability: allows your phone system to grow and change with your business needs.
• Mobile Integration: allows you to seamlessly switch between your desk phones and mobile devices.
• Simultaneous Ring: allows multiple devices to ring at the same time, helping you to ensure that every call gets picked up.
• Desktop Integration: allows you to make calls from your computer, anywhere that there is an internet connection.

The following video will give you further benefits of Bell’s Total Connect phone system.

Panasonic

Panasonic has a well-earned reputation for quality. Their terminals have some great advantages that could help set your business apart and improve customer relations as well as employee productivity.

Panasonic KX-NT Series: The powerful flexibility of the NT Series is an IP proprietary terminal which means it allows you and your team to be located locally or remotely.  The precise, wide-band high definition voice of the Panasonic KX-NT series lets you hear every word whether you are communicating with your handset, speakerphone, or headset. It features an echo cancellation ability which, combined with a large acoustic chamber, will enhance sound quality. This will result in more productive and effective communication as it feels like you are actually talking face-to-face with your customers, enhancing your client relations.

 

 

Other features of the KX-NT546 include:

• Backlight LCD Display: for easy-to-see text and information.
• Electronic Hood Switch: for wireless communication.
• Full Duplex Speaker Phone: to allow you and the other party hear each other’s voice clearly even when you speak at the same time.
• Self Labeling CO Buttons: for displaying registered numbers.