The Top 5 Trends in Telecommunications This Year

Here are the top 5 trends to look out for:

  1. 5G
  2. Internet of Things (IoT)
  3. Security Challenges
  4. Artificial Intelligence (AI)
  5. Cloud Computing

Find out how telecommunications is changing going forward

1. 5G

What Is 5G?

One of the hottest trends in telecommunications this year is 5G networks. 5G stands for 5th generation and it refers to the most recent generation of broadband connection. The previous global wireless standards were referred to as 1G, 2G, 3G, and 4G networks.

How is 5G Changing Telecommunications?

The 5G mobile network gives you the ability to connect machines, objects, and devices together. It also gives you several other additional benefits such as:

Increased speeds: a 5G network can move more data, faster – up to 20 gigabits per second.

Decreased latency: You will experience much shorter load times – less than one millisecond.

Massive network capacities: 5G will allow you to have much larger networks.

More reliability and increased availability: You will find that 5G is much more reliable than previous generations.

Better user experience: Using a 5G network will give you a more uniform user experience.

The ability to connect more devices at once: With 5G, you can connect billions of Internet of Things (IoT) devices.

5g

5G will give you increased speeds and decreased latency

2. Internet of Things (IoT)

What Is the Internet of Things (IoT)?

The Internet of Things (IoT) refers to all the connected physical and digital components that can transmit data without the assistance of human mediators. These include devices such as light fixtures, appliances, smart pacemakers, monitoring systems, vehicle-to-vehicle communications, smart cities connected through infrastructure sensors, and robots.

How Does Telecommunications Affect the IoT?

The telecommunications industry is one of the biggest players in the Internet of Things market because it actually enables internet device connectivity by connecting your everyday devices to the internet.

Because the telecom industry is so involved with the IoT, it is in a great position to be a key player in developing and offering services for IoT.

Telecommunications enable IoT connectivity

3. Security Challenges

What Are the Security Challenges Facing Telecommunications

This year and moving forward, the telecom industry will be facing more and more security challenges. As the IoT grows and 5G allows for greater amounts of data to be moved and collected, keeping all of that data secure will present a huge challenge.

Telecoms will be targeted even more by cybercriminals because of the vast amount of sensitive data that they store on complicated networks that are accessible to other businesses.

How Can Telecommunications Address These Security Challenges?

In order to protect against cyber attacks, telecom companies must:

  • Set up and implement an effective IT infrastructure
  • Employ people who are able to deal with cyber attacks when they occur
  • Have processes in place that are ready to fight cyber attacks

Fighting cyber attacks is a big challenge for the telecommunications industry

4. Artificial Intelligence (AI)

How Is Artificial Intelligence (AI) Used in Telecommunications?

The telecommunications industry is one of the biggest users of artificial intelligence (AI) and that trend will continue going forward. Telecoms use AI for:

Improving customer service: AI allows businesses to provide services such as virtual assistants and chatbots that greatly improve customers’ experience.

Detecting fraudulent activity: AI is also used behind the scenes to help detect things like fake profiles and illegal access to data.

Analyzing data: AI is also used to help analyze the vast amount of data that telecoms collect in order to obtain helpful insights for improving their services.

office phone systems for small business

Telecommunications providers use AI to improve customer service

5. Cloud Computing

What Is Cloud Computing?

Simply put, “Cloud Services” means that you are storing and accessing your data and programs over the Internet and not on a computer hard drive or server located on your premises.

How Are Telecoms Using Cloud Computing?

Over the past number of years, telecommunications has been moving over to cloud computing and offering more and more cloud services to keep up with market demands and to reduce costs. Telecommunication companies are not only offering cloud services to their customers, but they are also using the cloud themselves as a cost-effective way to operate their own business.

Benefits of Cloud Computing

Here are some of the great benefits of using cloud computing:

Great savings: VoIP phone services are cost-effective and flexible as they can be tailored to fit your needs.

Worry-free maintenance: Your cloud provides, manages, and maintains all of your telephony services for you.

Latest software and hardware upgrades: There is no need for you to be constantly purchasing new software and devices. You are kept up-to-date with the most recent technology upgrades.

Maximum system scalability: You can easily expand your system as your business grows.

internet speeds

Cloud computing has many cost-saving benefits

Advantages of Choosing Network Telecom

There are many great reasons to choose Network Telecom as your telecommunications provider, including:

Get Network Telecom’s 24/7/365 Support:
You will have access to Network Telecom’s incredible technical support services 24 hours a day, 7 days a week, 365 days of the year!

40 Plus Years of Experience:
You can reap the benefits of our wealth of experience and expertise. We have been in the telecommunications industry for over 4 decades!

Hardware Training:
We can help you get the most out of your Avaya products including your new IP phones by providing you with effective and thorough training on your telephone systems.

Support Local Business:
Not only can you feel good about supporting a local business, but you will always have a local company that you can contact. This way if you have any concerns or issues, you can communicate with someone who lives in your own community.

Contact us today to get started

Here’s what our customers are saying…

“Outstanding Service! We had a full phone system installed at a brand new facility and the experience was great. From sales to service the team followed through. The support we have received so far has been excellent. During our install the Network Telecom team even stepped in to help another company who couldn’t complete their portion of the install on time. They truly understand the big picture and will do what it takes to ensure the install is completed to keep your business up and running. 10/10”

Shawn Hagan

“We just had an installation done today and it was a great experience. I am not at all tech savvy but everything was explained in a helpful and patient manner. The system seems great and we are really looking forward to running a more efficient office. Highly recommended!”

Brant Mental Health Solutions

“Network Telecom was wonderful to work with. Helpful and knowledgeable, their team transitioned our office to the new phone system with ease. They were also available to answer concerns and provide additional support post transition. Would definitely recommend their services. Thank you to the team at Network Telecom!”

Federal Screen Products Inc.