Network Telecom: For the Best VoIP Waterloo Has to Offer

VoIP Waterloo

Business owners trust Network Telecom to provide them with the best VoIP Waterloo has to offer.  We can help you determine if switching to VoIP is the best solution for your business. We’ll take the time to sit down with you, get to know your business’s particular needs, and outline the pros and cons of VoIP vs. Analog telecommunications. We are ready to put our 40 plus years of experience in the telecommunications industry to work for you. Contact us today for a free, no-obligation consultation.

VoIP Waterloo: Doing Business in Waterloo

VoIP Waterloo: This is a great city for businesses but you need to stay current – Image Source: Giligone [CC BY-SA (https://creativecommons.org/licenses/by-sa/3.0)]

During the 20th century, Waterloo grew from a small town on Kitchener’s north side to become a significant city thanks mainly to its role as a major Univerity/College centre. Waterloo is home to world famous educational institutions such as the University of Waterloo, Wilfred Laurier University, and the Perimeter Institute of Theoretical Physics.

It has also prospered from its relationship with the tech sector which has developed through the University of Waterloo graduates who have excelled in leading tech companies such as Google and Blackberry. The growth of insurance companies, such as Sun Life Financial, in the city has also helped Waterloo to grow.

Business VoIP Waterloo:  The Importance of Keeping Up with Technology

Business VoIP Waterloo can help you stay competitive

Not only is Waterloo a beautiful city to live in but it’s also a great place to do business. With most businesses, it is vital to stay up-to-date with the latest technologies and trends in order to stay competitive. The latest trend in business telecommunications is VoIP (Voice Over Internet Protocol).

In simple terms, VoIP is a technology that enables you to get your phone service over the Internet instead of the more traditional analog method. Usually switching to VoIP is more cost effective and it offers you some great additional features that can help you stay up-to-date in the highly competitive industries in Waterloo.

VoIP Waterloo: What is VoIP?

A VoIP phone can convert an analog phone signal to a digital one

VoIP stands for voice over internet protocol and it uses the internet to allow you to make phone calls instead of a traditional landline. VoIP phones are becoming more prevalent in the business world. They are phones that are specifically designed to be used on a VoIP system. A VoIP phone can take the signal provided by a traditional phone and convert it into a digital format and vice-versa.

Traditional phone systems work by sending a digital signal on a public switched network. However, a VoIP phone converts voice into packets of data which it then transmits over the internet.

One of the primary advantages of a VoIP network is cost savings. By using the internet instead of traditional phone lines, the VoIP phone avoids the usual telephone charges, so it can end up saving you on your monthly bills.

 VoIP Waterloo: Great Features to Keep You Competitive

VoIP phone systems offer you lots of other great calling features for little to no extra cost. Some of these features include:

Auto Attendant: An auto attendant can help a smaller business give a much larger and more professional appearance. It lets you set up a menu system where callers can choose the department or person they wish to speak with.

Auto Attendant can help your business give a more professional impression

Voicemail to Email: A great feature that VoIP offers is the ability to convert a voicemail message to email so that it can be easily checked, especially when you are not in your office.

Call Forwarding: Another helpful VoIP feature is being able to forward your calls to a mobile device, your home number, or another number. This is a powerful option especially if you are on the road a lot, are working at home, or out of the office and want to make sure that you don’t miss any calls from your customers.

Do Not Disturb: If you work with clients on a regular basis then having a “do not disturb” option is great so that you can make sure that your meeting is not interrupted. You can set this feature to send calls directly to voicemail or transfer them to another staff member who would be free to take the call.

Conferencing: Not only can VoIP give you the ability to do conference calling, but it can also let the users send files, chat messages, coordinate calendars, and even share your screen.

Challenges and Solutions for VoIP Waterloo Customers

We’ve looked at reviews given by business VoIP customers in Waterloo and summarized the most common challenges they have faced with their VoIP service. We’ve also provided a solution for each of these challenges.

VoIP Waterloo: Learn how to overcome any challenges you might be concerned about

VoIP Waterloo Challenge #1: Waiting for a long time on the phone before finally getting to talk to someone on the tech team.

Solution:

Network Telecom understands that time is money for your business and it is crucial to limit or eliminate your telecommunication downtime. When you call our office, you will get to speak to a person in our office, right away. We don’t outsource our calls. And we offer 24-hour VoIP technical service, 7 days a week, 365 days a year.

VoIP Challenge #2: Extremely poor customer service. Our phone system has been down for 2 days and we were just told that the tech won’t make it to us today because “there’s too much traffic.”

Solution:

Network Telecom has the best customer service in the business. We strive to bring you the fastest and most efficient VoIP technical support possible so that you won’t have long downtimes. We are available around the clock. We also carry a wide selection of parts so that we can solve any issue you have as soon as possible.

VoIP Waterloo Challenge #3: Hidden fees

Solution:

Network Telecom prides itself on being honest and upfront in all dealings. You will not be surprised by hidden fees or charges. In fact, we can take a look at your current monthly telecommunications and Internet bills and see if there are ways in which we can actually help you save money. 90% of the time, we are able to find our customers additional savings.

Work with Network Telecom for the best service for VoIP Waterloo has to offer

Network Telecom: Your VoIP Waterloo Phone System Advisor and Provider

If you would like more advice about switching to VoIP, Network Telecom can help. You can trust Network Telecom to help you choose a phone system that is the best choice for your business. Whether you are looking to have a new phone system installed or your current system updated, we are here to offer advice you can trust.

In addition, if your phone system is not working as it should, our trained technicians are available to help 24 hours a day, 7 days a week, 365 days a year. We carry a huge selection of parts in order to quickly solve any components issue you are experiencing. If you are having a telecommunication or networking issue, we can resolve it quickly and professionally.

In addition to our accredited and certified technical expertise, we offer:

• Consultative Sales
• Cloud Services
• Ongoing Support
• Voice Mail Systems
• System Design + Consulting
• System Admin + User Training
• PA Systems
• VoIP Specialist
• Network Cabling

Contact us today for all of your telecommunication questions and concerns; we’d be happy to help you.