Simply put, cloud based communications are voice and data communication that you access over the public internet. Learn more. You may also be interested in the following topics, just click on each section to find out more.

1. Examples of cloud Based Communications
2. Cost for Cloud Based Communications
3. Are Cloud Based Communications a Good Choice for Large Businesses?
4. How to Set Up Cloud Communications for Your Business

If you are looking for cloud based communications for your business, contact us.

Cloud based communications let you access voice and data interactions over the internet

Cloud Based Communications

What Are Cloud Based Communications?

Cloud based communications refer to all of your voice and data interactions that take place over the public internet. A third party, that is not part of your organization, will provide you with these services. Your provider is responsible for:

• Storing the data you use
• Running and updating the software applications that are required
• Providing you with the telecommunications services you need
• Switching

All of the cloud services are hosted on servers that are owned by your cloud provider.

Cloud based communications are hosted on servers that are owned by your cloud provider

1. Examples of Cloud Based Communications

There are different examples of cloud based communications that you can use. Here are the main types:

Data Storage: You can securely store large amounts of data off-site in a remote storage location

VoIP (Voice over Internet Protocol): VoIP technology takes standard telephone audio and converts it into a digital signal. VoIP phones operate over the internet instead of using costly landlines and PBX systems.

Saas (Software as a Service): Software as a service lets you connect to applications that are hosted by your cloud provider. It is like renting your software from your service provider who manages the application for you. You purchase this service on a pay-as-you-go basis.

The following are some of the types of SaaS services available:

• Email
• SMS messaging
• Calendaring
• Office tools such as Microsoft Office 365
• Customer Relationship Management (CRM)
• Video Conferencing

VoIp phones use the internet instead of landlines

2. Cost for Cloud Based Communications

The biggest advantage of cloud based communications is the cost savings. The only equipment that you need to purchase are your IP phones. You don’t have to purchase and maintain your own equipment to run these services, therefore, your expenses decrease.

The cost for cloud based communications will vary depending on the amount of services you use, but the nice thing is that you only pay for services that you need and often you can take advantage of bundling services to save even more.

3. Are Cloud Based Communications a Good Choice for Large Businesses?

In the past, large businesses had the capital to purchase and run their own PBX systems for their voice communications and their own servers for data storage. They could even purchase their own software applications. Even though having all of these services onsite provides you with full control it also requires a lot of resources, time, and space to set up and maintain. Read on to discover more advantages of cloud communications.

Cloud communications have many great advantages for large businesses

You can budget better with a consistent monthly payment

A great benefit of cloud communications for large businesses is that you will have one low monthly payment. This makes budgeting much easier as you will always know what your payment will be. You also won’t have to worry about unexpected charges or expenses that happen if you own your own equipment and it breaks down. Budgeting for updating your equipment or software will also be taken care of.

It is easier to scale as your business grows

With cloud communication, you can add as many users as you need, easily and affordably just by purchasing additional VoIP phones and adjusting your subscription level.

With an on-premise PBX system, on the other hand, the number of users you can have is limited by the size of your PBX server and the number you can plug into it. Once you’ve reached your maximum number, you can’t add any more users. Instead, you’ll need to purchase another server.

Cloud communications make is easier to scale as your businesses grows

It will help make you more productive

Cloud communication lets you easily connect with co-workers as soon as you need to and quickly share valuable information with them. As a result, you can get things done in less time which will boost your efficiency. It also gives you the ability to use exactly the same platforms through your mobile device as you could from your desktop computer at your office, no matter where you are located, letting you work as easily at home as you do at the office.

Using the cloud means that you can set up a virtual environment that will let you run the same platforms in any location or office across the world through the same service provider. You won’t have to worry about dealing with different providers and different platforms, meaning your staff won’t have to learn how to use multiple platforms.

You will have more security

Cloud based communications providers have a number of security solutions that they use to keep you and your data protected against phishing, intercepted calls, fraud, and spoofing. These include:

• Encryption
• Network security
• Secure voice and video
• HIPAA compliance measure
• Servers that are located in locked and secured facilities
• No physical documents to get lost or damaged

Cloud communications make is easier to work from home

You will experience less downtime

With any business, time is money and your phone system is your lifeline to your customers, suppliers, and workforce. You can’t afford to have your communications down. Cloud based communications will give you less downtime.

This is because you will have the most up-to-date technology which will help to ensure that your service doesn’t go down. You will also be granted extra protection such as disaster recovery and failsafe methods of connectivity. In addition, most cloud providers will even give you a credit on your bill if you experience long service delays or extended downtimes as part of your Service Level Agreement (SLA).

4. How to Set Up Cloud Communications for Your Business

Cloud communications are very easy to set up as you can access them through your existing internet connections. If you are looking for a VoIP or video conferencing cloud communications provider, Network Telecom can help.

Whatever your business telecommunications needs are, Network Telecom can help. We have been selling, installing, and servicing every type of phone system for over 40 years.

We can even help with training you and your employees on the features of your new phone system so that you can all use it as efficiently as possible.

If your phone system is not working as it should, our trained technicians are available to help 24 hours a day, 7 days a week, 365 days a year. We carry a huge selection of parts in order to quickly solve any component issues you are experiencing.

In addition to our accredited and certified technical expertise, we offer:

• Consultative Sales
• Cloud Services
• Ongoing Support
• Voice Mail Systems
• System Design + Consulting
• System Admin + User Training
• PA Systems
• VoIP Specialist
• Network Cabling