Here’s your all-encompassing guide to 2022 phone systems for small business. Click on each informative section to learn more.

1. Benefits of Upgrading Your Phone System
2. What Is Unified Communications as a Service (UCaaS)?
3. Top Desktop Phone Models
4. What You Need to Know about Headsets
5. Best Video Conferencing Tools

Do you have additional questions about 2022 phone systems for small business? Contact us and we’d be happy to answer you.

Discover everything you need to know about 2022 phone systems for small business

2022 Phone Systems for Small Business

1. Benefits of Upgrading Your Phone System

If you have an older phone system and especially if you are still using landlines, then it may be time to consider updating. May businesses in 2022 have already made the switch to a VoIP system and here’s why:

1. You Get More Advanced Features:

A new VoIP phone system can give you access to more advanced features such as:

• Video conferencing abilities
• Recording a voicemail as an audio file that is sent to your email
• Transferring calls to mobile devices
• Auto-attendant that acts as a receptionist for you

2. You Can Scale Your System Easier as Your Business Grows:

If you are using an on-site PBX, you are limited to the number of users you can plug in by the size of your PBX server. Upgrading to a cloud-based PBX will mean that you can add as many users as you need, easily and affordably just by purchasing additional VoIP phones and adjusting your subscription level.

3. You Can Enjoy Unified Communications:

Upgrading your phone system can give you the added benefit of unified communication solutions, such as file sharing, instant messaging, email, and whiteboards that you can access in a virtual environment.

4. You Won’t Have to Pay Maintenance Fees:

If you upgrade your phone system to a cloud-based system, then it is the responsibility of your service provider to purchase and maintain the hardware and software needed to run your system. This means that you will save money on the costs that you previously had to cover to maintain your on-site PBX system.

5. You Will Find Budgeting Is Easier:

You won’t have any surprise costs such as PBX equipment that unexpectedly breaks down or needing to purchase new software. This makes it easier to budget, as you know what your monthly cost is going to be. This is because cloud communication providers usually charge you a fixed monthly fee for their services.

2022 phone systems for small business: Switch to VoIP and enjoy the great benefits

2. What Is Unified Communications as a Service (UCaaS)?

Unified Communications as a Service (UCaaS) simply means a service that provides you with the ability to connect all of your communications channels together. It’s an all-in-one voice and collaboration platform that includes:

• Telephony
• Video meetings
• Personal and team messaging
• Voicemail
• Content sharing
• App integration like Microsoft Teams

Some of the many benefits of UCaaS include:

• Worry-free maintenance
• Maximum system scalability as your business grows
• Work-from-anywhere on any device
• Built-in security
• All-in-one work stream collaboration experience

Unified communications allows you to collaborate in one place – Image source: Microsoft

3. Top Desktop Phone Models

Avaya J129

If you are wanting to upgrade your current landline desk phones with more up-to-date SIP phones, but you are concerned about the cost, here’s a great option for you. The Avaya J129 is a location-based phone and it is the perfect choice for:

• Basic office use by a single user
• Classrooms and lunch areas
• Retail spaces
• Lobbies and waiting rooms

The Avaya J129 is an extremely affordable, basic phone that will give you secure, reliable, easy-to-use voice communications and essential call handling features including:

• Hold
• Transfer
• Conference
• Forward
• Call Park/UnPark
• Recent Call Log
• Contact List

Avaya J159

The Avaya IP Phone J159 is a multiline phone that’s packed with lots of feature buttons and is a great option if you consider your phone to be one of many useful communication tools.

It is a competitively priced, high-performing IP phone that can help you optimize your communications through its flexible architecture that leverages existing investments and accommodates your changing business needs.

The Avaya J159 key features include:

• Primary and secondary colour displays
• 4 soft keys
• High definition audio quality
• Integrated Gigabit Ethernet interface
• Headset support
• Optional Wi-Fi®

Avaya J179

The Avaya IP Phone J179 will leverage your enterprise IP network to deliver sophisticated voice communications from headquarters, remote locations, or home offices.

It is ideally suited for power users who consider the phone to be one of many useful communication tools and who rely on common functions like directory and speed dial to enhance productivity and collaboration.

The Avaya J179 key features include:

• Colour display
• 8 lines
• 4 soft keys
• High definition audio quality
• Integrated Gigabit Ethernet interface
• Headset support
• Ip to three 24-button Expansion Modules
• Optional Wi-Fi® / Bluetooth®

4. What You Need to Know about Headsets

For 2022 phone systems for small business, many people prefer to use headsets when communicating at work. Here’s why:

Headsets can improve your audio experience:

This is because your microphone always stays in one place as you move your head and speak and it can filter out background sounds so your voice will be clearer. If you use a biaural headset that covers both ears, then distracting background noises will be blocked out so you can better concentrate on what is being said.

Headsets can increase your productivity:

Since both of your hands are free when you wear a headset, you can use your computer, make notes, and handle documents thus increasing your level of productivity.

Headsets are better for you ergonomically:

Using a headset can improve your posture and reduce back pain and fatigue caused by cradling a phone handset on your shoulder, so you will always feel your best when handling important customer issues.

Headsets offer many advantages for 2022 phone systems for small business

5. Best Video Conferencing Tools

With so many people working from home and remotely, having reliable and effective video conferencing tools is a must. Here are some of our top choices.

Poly X30

The Poly Studio X30 is incredibly simple to use with support for leading cloud video services built right in. You don’t even need a PC or Mac. You can get any small room up and running in minutes, with a simple setup process and all-in-one design.

The Poly Studio X30 features:

Clear Audio:

You’ll find that all of your participants’ voices are crisp and clear, thanks to a beam forming microphone array and acoustic chamber design.

Simplified Collaboration:

The Poly Studio X30 makes it easy for anyone, even guests, to share content wirelessly from any personal device and you don’t need any special apps, tools, wires, or pucks.

Noise Blocking:

Its powerful audio pickup and incredible noise blocking technology allows every word to be heard without distractions.

Compact & Affordable:

The compact, lightweight design can easily fit on top or underneath your display. Its affordable price means you can have excellent huddle and small room performance at a price that will suit your budget.

The Poly X30 is easy to use; you don’t need a PC of Mac

Poly Sync 60

You’ll hear everyone in your meetings with the Poly Sync 60 USB/Bluetooth® smart speakerphone. It will fill your small to medium sized conference rooms with remarkable sound using powerful twin speakers.

The Poly Sync 60 features:

6 Microphones:

It is designed with six microphones that focus on voices, not the noise, even from the far end of a room. If participants from both sides of the room talk simultaneously, what’s said comes through so naturally that you won’t miss a word.

Great Compatibility:

You can connect any device, with USB-A, USB-C and Bluetooth connectivity options—simply plug in and start talking. If you need a bigger sound for larger rooms, you can easily pair two units together for wider voice pick up.

Consistent Volume:

It comes with adaptive gain control so that all voices come through at a consistent volume, no matter what distance the talker stands from the unit.

Richer Audio:

You will enjoy richer audio thanks to the bass reflex system with dual passive radiators for natural voice and deep bass.

The Poly Sync 60 will great improve the audio of your meetings

Poly Studio P15

If you are frustrated by the poor image quality you get from your built-in web cameras on your devices, then check out the Poly Studio P15 personal video bar.

The Poly Studio P15 features:

Rich Clear Audio:

A powerful speaker and microphone array deliver rich clear audio, while NoiseBlockAI and Acoustic Fence technology keeps out distracting sounds.

High Performance Image Sensor:

You will look your absolute best with the high performance 4K image sensor for low noise and a consistent image across the entire field of view.

Automatic Camera Framing:

You can stay centred on camera without staying glued to your chair with automatic camera framing.

Easy Set-Up:

You don’t have to be a tech genius to get the Poly P15 set up. You’ll be up and running in seconds.

The Poly P15 will give you a much better image

Looking for 2022 Phone Systems For Small Business? Contact Network Telecom

Whatever your business telecommunications needs are, Network Telecom can help.

We have been selling, installing, and servicing every type of phone system for over 40 years.

We can even help with training you and your employees on the features of your new phone system so that you can all use it as efficiently as possible.

If your phone system is not working as it should, our trained technicians are available to help 24 hours a day, 7 days a week, 365 days a year.

We carry a huge selection of parts in order to quickly solve any component issues you are experiencing.

In addition to our accredited and certified technical expertise, we offer:

• Consultative Sales
• Cloud Services
• Ongoing Support
• Voice Mail Systems
• System Design + Consulting
• System Admin + User Training
• PA Systems
• VoIP Specialist
• Network Cabling