If you are looking for Avaya support in Guelph, contact Network Telecom. Network Telecom is an Avaya Certified Partner. Our highly trained team of technicians is able to provide support for all Avaya telephone and data products. In this post, we will talk about the types of services we provide including installation, training, technical support, and sales. Not only do we offer technical support for all Avaya hardware 24 hours a day, 7 days a week, 365 days a year, but we also carry a large inventory for a quick response to parts and component issues.
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Toll Free: 1-866-764-7866 || Email: [email protected]
Network-Telecom is a certified Avaya partner.
We recently had a new Avaya IP 500 system installed at our new facility. Since then it has worked flawlessly. It is easy to use and the PC interface is very user friendly. As a property manager, I am accustomed to bizarre excuses and missed due dates, but Network Telecom did exactly what they said they were going to do, when they said they were going to do it. Any questions that I had were answered promptly and professionally. It was a pleasure working with Network Telecom, and I would not hesitate to deal with them again.
Installation
If you have recently purchased or are going to purchase an Avaya system, let the professionals at Network Telecom handle the installation for you. Our technicians will quickly and efficiently set up your new devices to ensure you have as little downtime as possible. Each installation is unique so installation times will vary depending on the size of your network, layout of your workspace, and the type of system you choose.
If you currently have a Nortel based system, and you are considering adding to your network, talk to us about how Avaya hardware can be seamlessly added to your existing network. For more information, read our post Alternatives to Nortel Phone System.
Training
Network Telecom can also train your staff on your new Avaya hardware. Our helpful technicians will teach them how to get the most from your telephone system to increase their efficiency and productivity. We will answer your questions and walk you through how each feature works.
If you already have an Avaya telephone system and are not sure how to use all of the features, contact us to set up a time when we can show you how to get the most out of your current system and keep it working effectively.
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Technical Support
1. Hardware
Over time, the hardware in any technical system may fail. If this happens, contact Network Telecom. We will quickly respond to your request, 24/7. Our qualified technicians will diagnose your issue to determine whether or not it can be repaired or if it needs to be replaced. We also carry a large inventory of hardware components if a replacement part is needed to speed up the process.
2. Software
Just like hardware, software can also develop problems over time. It may start to give error messages, become slower, or it may have been improperly configured in the initial setup. The experts at Network Telecom are trained to set up your Avaya system and make sure that it is configured correctly and works as it was intended to. They can resolve any software issues that you might experience and fix any unexpected errors.
3. Self-Diagnoses
If you prefer to diagnose a problem yourself, visit Avaya’s Support Page to search for a solution.
Sales
If you are looking to purchase an Avaya phone system, contact Network Telecom. We are an Avaya Certified Partner and are able to sell any of Avaya’s wide range of products. And remember that we offer same day parts, labour, and technical support for all of the products we sell. Read our post “Avaya IP Office Phones Kitchener – Waterloo, Cambridge for more information on how an Avaya system can meet the needs of your business or organization.
About Network Telecom
Network Telecom is located at 969 Guelph Street in Kitchener, Ontario. We have been servicing our customers in Ontario since 1979. Our extensive experience working with all types of business telecommunication technologies throughout the countless changes of the information age have qualified us to be your best choice for your business telecom needs. Contact us today to discuss the services we can offer your business.
TECHNICAL SUPPORT – 24 HOURS A DAY, 7 DAYS A WEEK, 365 DAYS OF THE YEAR.
1-866-764-7866
519-748-2226 x600
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