Avaya is a leading provider of business communications services. Avaya has a proven track record for high-quality products and excellent customer service. Here are some of the top Avaya products. Click on each one to learn more.

1. Avaya Cloud Office
2. Avaya Spaces
3. Avaya IP Office
4. Avaya Experience Platform
5. Avaya IP Phones

If you are looking for a local Avaya products supplier who can also provide you with 24/7/365 technical support, contact us.

Top Avaya Products

1. Avaya Cloud Office

Avaya Cloud Office is a cloud phone system and collaboration tool that can help you simplify the way you work. With this great unified communications tool, you can do the following:

• Call, meet, message, and share information from one spot
• Collaborate with teams and customers
• Use any device from any location
• Add unified communications to your toolset

The following video will give you a great overview of the features and capabilities of Avaya Cloud Office.

Avaya Cloud Office: It’s one of the most popular Avaya products for team collaboration.

Avaya Cloud Office has many great benefits including:

a) Global Reach:

When you subscribe to Avaya Cloud Office in one of our 15 billing countries, including Canada and the U.S., you can extend your global reach to over 40 countries with the Global Office feature. With this feature, you will receive the following features:

• All-in-one calling
• Meeting
• Messaging solutions

All of the above features will appear in your billing country currency on a single global bill.

b) Virtual Numbers:

With the Global Office feature, you can also establish virtual numbers, either local or toll-free, for incoming calls in over 100 countries.

c) Hassel-Free Maintenance:

With Avaya Cloud Office you won’t need onsite PBX hardware to install or maintain. Your service provider will manage everything for you.

2. Avaya Spaces

Avaya Spaces is another one of the Avaya products that helps you better collaborate. It connects you with all your people and tools—all in one place, for as long as you need.

The following video will give you a quick overview of this helpful app.

Avaya Products: Avaya Spaces gives you a repository where you can save content in one location.

Avaya Spaces offers you many great features and benefits. Here are some of the top ones:

a) Workstream Collaboration:

With this app, you can invite people to a space using any of the following:

• Their name
• Email address
• Phone number
• Web link

It also provides you with file-sharing capabilities with a repository where you can access and save content in one place.

b) Meetings and Conferencing:

With Avaya Spaces you can have up to 1,000 participants per meeting, this includes:

• Fully interactive HD video
• Voice
• Collaboration

You are also allowed unlimited meetings with meeting recordings that have a two-year default retention period.

c) Rich Calling:

You can bring your existing on-premise Avaya enterprise telephony to the digital workplace so you can reach anyone inside or outside of your organization with voice or video.

3. Avaya IP Office

Avaya IP Office is one of the Avaya products that is specially designed for small and medium-sized businesses. Avaya IP Office is a full-featured unified communications platform implemented and managed on your premises.

Watch the following video to get a quick overview of the capabilities of Avaya IP Office.

Avaya IP office is one of the Avaya products that gives you a hybrid solution.

Avaya IP Office is one of the classic Avaya products that includes some terrific features and benefits. Here are just a few.

a) Flexible Deployment:

In the cloud, on-premise or hybrid deployments are all supported with Avaya IP Office along with the ability to migrate from one to the other when the time is right for you.

b) Complete Mobility:

Whether your employees are on the road, working remotely, or just at a different location, you can use IP Office’s intuitive tools and apps to keep them engaged and productive.

c) Cost Saving Applications:

Avaya IP Office includes the following cost-saving applications:

• Built-in audio and video conferencing
• Bring Your Own Device (BYOD)
• Voice and instant messaging

These features not only will help you streamline your support but can also help you reduce your monthly costs as you won’t need to pay extra for these.

4. Avaya Experience Platform

The Avaya Experience Platform is a Contact Centre as a Service (CCaaS). Customer Service Centre in the Cloud (CSCaaS) is a cloud-centric application for customer service. It oversees and monitors the following:

• Customer journeys
• Employee interactions with clients
• Various inbound or outbound customer communications

Avaya Experience Platform lets you introduce new features and functionalities to both your customers and employees. It’s an innovative platform that lets you take advantage of new technologies as they emerge through seamless updates, ensuring zero downtime.

The following video will give you a great overview of this leading cloud-based, contact center solution.

Avaya Experience Platform lets you customize with the features you need.

Here are some of the great features and benefits you will enjoy when you use Avaya Experience Platform.

a) Freedom to Choose:

Avaya Experience Platform, a CCaaS solution, gives your customers the best possible experience while giving your business the freedom to choose the technology you need when you need it.

b) AI Speech Analytics and Noise Removal:

This great feature will help your agents and customers find a quicker, clearer path to resolve each call.

c) Workforce Engagement Tools:

With these tools, you can empower agents to be their best with in-call monitoring and live coaching. It also provides your supervisors with the tools they need to be effective coaches.

d) Automation and Self-Service:

This feature gives your customers the freedom to choose their experience. It also will help to reduce repetitive and routine calls for agents.

5. Avaya IP Phones

Here are some of the most popular Avaya IP Phone models.