There's nothing more annoying than when you can't hear or be heard because there's a crackling noise in phone lines at your business. If your business phone call quality is less than perfect, there's a chance you'll be giving your customers a negative impression about your professionalism. Read on to learn more about how [...]
If you are an Avaya user and use Avaya IP Office or Avaya Cloud Office, you can easily record business calls. Here's how. How to Record Business Calls with Avaya IP Office How to Record Business Calls with Avaya Cloud Office What are the Legal Guidelines for Recording Calls in Canada If you are [...]
How long do business phone systems last? Typically your business phone system will last on average between 5 and 10 years before you will need to do an upgrade. Click on the following sections to learn more. Could your business phone system last longer than 5-10 years? What are the advantages of updating your [...]
Not sure whether or not it's time to do a business phone system upgrade? Here are some signs to look for (click on each section to learn more): Your Call Quality Is Lower Than Before You Are Experiencing Frequently Dropped Calls Your System Needs Frequent Repairs You Don't Have All the Features You Need [...]
Bandwidth vs Internet Speed: Simply put, bandwidth refers to how much data you can upload and download while internet speed determines how fast you can upload and download that data. Click on the following sections to learn more. What Is the Difference Between Bandwidth and Internet Speed? How to Check Your Bandwidth vs Internet [...]
Have you recently purchased an Avaya IP Office phone? Have you lost the Avaya phone manual or are you just unsure how to get the most out of your new system? In this post, we have compiled a series of video tutorials of some of the Avaya phone products, including: Avaya [...]
Does your business internet seem slow? You can easily do an internet speed test to see how fast it actually is. Click on the following sections to learn more. Free Tools to Perform an Internet Speed Test Factors that Affect Internet Speed Glossary of Internet Speed Terms How Network Telecom Can Help With Your Business' [...]
Learn how to join a Microsoft teams meeting by clicking on the following options: How to Join a Microsoft Teams Meeting from The MS Teams App How to Join a Microsoft Teams Meeting without the MS Teams App How to Join a Microsoft Teams Meeting from Your Phone FAQ about How to Join a [...]
Unified communication is a term that refers to how we connect the various systems we use in the digital workplace and to the collaboration tools themselves. Click on the sections below to learn more. Unified Communications: A Detailed Explanation Benefits of Unified Communications Tools Used in Unified Communications Unified Communications FAQ If you would [...]
Is it legal to record phone calls in Ontario for businesses? The simple answer is "yes." However, businesses still need to be aware of the relevant provincial laws. Click on the sections below to learn more. Is it Legal to Record Phone Calls in Ontario? What Is PIPEDA? Before Recording Your Customer’s Call What [...]