Is it legal to record phone calls in Ontario for businesses? The simple answer is "yes." However, businesses still need to be aware of the relevant provincial laws. Click on the sections below to learn more. Is it Legal to Record Phone Calls in Ontario? What Is PIPEDA? Before Recording Your Customer’s Call What [...]
Here's your all-encompassing guide to 2022 phone systems for small business. Click on each informative section to learn more. Benefits of Upgrading Your Phone System What Is Unified Communications as a Service (UCaaS)? Top Desktop Phone Models What You Need to Know about Headsets Best Video Conferencing Tools Do you have additional questions about [...]
Hosted PBX, also called hosted VoIP, is an internet phone system in which the provider houses the IP PBX at their location and looks after all of the technology necessary to run your phone system. Your business telephones are plugged into a router and this router connects them to your provider. All calls, signalling, [...]
Our previous article "What Is the Future of Business Communications in 2020" continues to generate a lot of interest, so we decided to give you an update on the topics covered and outline the future of business communications in 2022. Click on each section to discover what is in store for this coming year. [...]
Simply put, cloud based communications are voice and data communication that you access over the public internet. Learn more. You may also be interested in the following topics, just click on each section to find out more. 1. Examples of cloud Based Communications 2. Cost for Cloud Based Communications 3. Are Cloud Based Communications [...]
Here are some of the top cloud communication platforms available. Click on each one to read more and discover their pros and cons. Microsoft Teams Avaya One Cloud Twilio Plivo Click here to discover why businesses should choose cloud communications. If you are looking for help in getting cloud communications set up for your [...]
If like most businesses today, you are constantly doing video conferencing, then it's important to get the best video conference technology for your needs. Not every situation requires the same solution. We've broken them down into three main groups. Click on each one to learn more. The Best Video Conference Technology for Remote Workers [...]
If your business or organization is still using an on-premise PBX communication system, here are some great reasons to switch to cloud based communications. Click on each reason to learn more. (To learn more about the difference between cloud based communication and on-premise PBX systems, click here.) It costs you less to set up [...]
If you haven't made the switch to the cloud for your business yet, here are the top 12 cloud communication benefits to help you make that decision. If you are looking for a cloud communication service provider, contact Network Telecom. Cloud Communication Benefits Click on each option to expand and learn more. [...]
Clear, reliable audio is critical for business communication, but even the best Avaya phone systems can experience sound quality problems. From voice echo and static to one-way audio, these issues can disrupt calls and impact productivity. In this guide, we’ll cover the top sound quality problems with Avaya IP phones, explain why they happen, [...]